Customer Ratings & Reviews

Great controller, until it fails. Common problems are LB/RB buttons sticking/not responding, and stick drift. Usually happens just after warranty expires, which MS tells you. Many video's on Youtube how to repair, but all revolve around cleaning.

By far the best gaming controller I’ve used. Very customizable to make it fit your play style

Good controller as long as you don’t damage it and get stick drift or the sticky bumper

Perfect controller with the option to add paddles atca later time

Works good had it for over a month now and no problems customer service was great!!

All encompassing controller abilities. Comfortable to hold. Easy to use.

This controller is so good I recommend buying it. If you have the money and want to be a better gamer.

Great controller. Comfortable in the hands the controls are excellent.

Take some time getting adjusted to the extra paddles from an regular basic controller

Feels great. No issues pairing via Bluetooth with my PC. Like the customization options.

Great when it works well the first year. Literally days after the end of the mfg. Warranty it started having stick drift. Worse still, the padals seem to be much less responsive. Hokw is a ~$150 product this poorly made? I reached out to microsoft and theyll fix it, FOR $100!

Great controller! Love the extra accessories. Nice feel.

Very easy to setup and use, and a great value as well

Awesome controller. Love this Best Buy. Great customer service

Grate we love it very recommended get it for your son

Purchased this item as a Christmas gift. Love it. Would recommend

10/10 best controller to use for first person shooter

Great controller I love the buttons on the back they help with slide canceling if your a COD player

Overall it’s been a solid remote for the last 4 years. Right bumper is getting sticky but for 4 years of heavy playing these won’t last forever. Battery being built into the controller hasn’t been an issue. Early concerns going from the Elite 1 to 2 was the battery would suck after a year or 2 and then the whole remote would be trash but it’s been good.

Purchased December 2019 December 2019 Right out of the box. Sticky A button, triggers seemed to be somewhat sticky. Read reviews seems to be a common issue. Eventually got better. Seems all is fine June 2020 Triggers seems to be sticky again, the vibration seems like the motor is too strong. Rattles my controller very strongly. Have to turn off vibration. July 2020 Rb is not responding but 30% of the time, and the A button is not responding as much. Triggers still acting sticky August 2020 Complete stick drift on the left analog stick. Going both up and down, they fight it out. Rb is needing hard press to be responsive, A button needs multiple tapping to make it responsive, triggers are still sticky at times. Results: lost 180$, Microsoft says out of warranty, but you can purchase a new one. BUY THE WARRANTY!!!!!! Thanks Microsoft. I had always purchased your product with confidence. But since I pretty much was told to get bent. I'm done. I gave this 2* btw because when it does work, it's great. Feels great, from the trigger locking/vibrations, the d-pad, the full customization, the stick tension. It was all Amazing for the sweet 5 months I was able to play with it. 5 months isn't worth $180 though. I'll never buy this expensive of a controller again.