Customer Ratings & Reviews

[Employee of bestbuy] This controller is better than I expected. It’s easy to customize once you download the software, and it makes gaming competitively even more fun with a controller!

I purchased an open box controller that is listed in excellent condition on the website, and also on the label which is on the box. Best Buy‘s website, it states, item sold in excellent condition. Include all accessories. Well the controller did not include all accessories. I opened the box and I was greeted with the controller, however, no USB cable. Now don’t get me wrong. I know this might be a little nitpick, but if you’re going to list something as including all accessories, please include all accessories. Trust me I have more than enough USB cables lying around the house, so this is no major concern of mine. My concern for this purchase starts with the label that is on the box. Yes the label states excellent condition. There are however, three labels in total on top of the next. The original label states the controller is in satisfactory condition. The second label the controller is in good condition. And of course the final label states excellent condition. Well my issue is this if you’re going to change out the label take off the old one. Because now you’re gonna have a bunch of Customer scratching her head as to what were you guys actually hiding. The price difference between the three different condition levels is very negligible, I think maybe four dollars at the time of writing this review. I will say this the controller is in very good to excellent condition. Yes I saved roughly 70 bucks by buying it open box, and for that, this purchase receives four out of five stars.

Very comfortable controller with bluetooth now makes it alot better for playing on the computer or with the steam deck. Customization is great too

[Employee of bestbuy] Love the controller, great quality and the paddles are great!

Just what i expected. I'm satisfied. I will purchase more. Especially if they go on sale.

Great product would recommend as a main remote controller.

Feels great to hold the battery last for a solid 16 hours with a headset hooked up to it the adjustable triggers are great for shooters the paddles save you precious milliseconds in online shooters

Comfortable fit and useful extra paddles. Worth every penny.

After doing my research, the only thing I am curious about this controller is durability. Seems like many have had to replace a few. I treat my stuff pretty good but besides that, I am loving every bit of this controller. The feel is like no other controller. I was using a regular Xbox One S controller for the past two years and never thought the Elite model would actually be that much better. Boy, I was wrong. Hands down my favorite Xbox and PC controller moving forward. Let's hope these reviewers are just mistreating their controllers one way or another.

These controllers have been great! They are made very well and are durable!

So glad I caught the sale on this! I can't believe how much you can customize your button layout with this controller! You can set a "shift" button that allows you double-up the function of other buttons. You can also set buttons to perform an action, such as taking a picture, etc. There are many. You can set up three different profiles and also set the color of your "Xbox" (Home) button in each, which I think is pretty cool. I obviously added a custom faceplate to mine, which is a great option for adding your own style to it. When doing so, they give you a piece that transfers the light source out to the three profile lights and, something I picked up from a YouTube video, you can use a Sharpie and color the ends of the pieces to make them colored lights as well. [Don't know why my green marker looks more aqua/blue-green in the pic or so bright, it really made them darker, which I like, a lot, and they look green to me also. Pictures often change things slightly.] This is a pricey controller but, they all are. Going with this one, for a few more dollars you get so much more than the difference in price might suggest, to my thinking anyway. I couldn't be happier with my decision to make this purchase!

Amazing controller! Love the way it feels in my hands and I let it charge overnight and the thing never dies!! This is without a doubt the best controller for hardcore Xbox gamers!

My favorite controller, the battery is long lasting and the quality is great

Best Xbox controller ever its chargeable no more need for batteries or garbage battery packs it also allows you the ability to remap all of the buttons and add 4 paddles to the back of controller that you can make any button combination you want also can get interchangeable sticks and d-pad no tools needed to swap magnetically held in place take your gaming to the next level

Amazing controller, gives me a slight edge with cross play. This is my 4th and I will continue to buy them from Best Buy with geek squad warranty

Love the customization, the d-pad,thumb sticks and paddles

Excellent controller and a great price!! My other elite controller somewhat disintegrated and this was the replacement. Awesome colorway and I still had my case and extras from the previous controller so this was perfect and I swapped some pieces with my black one!!

Controller is awesome especially for the price. I personally got a custom face cover to match my Xbox and it just works the best for me.

Works great. Like have the option to customize stick sevsitivity. Battery life is really good. Has a nice weight to it which I prefer because it makes it feel more premium

Amazing price Everything works well. It was an open-box product, but everything comes like new