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Customer reviews

Rating 4.4 out of 5 stars with 16856 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers love the overall performance, battery life, and customization options of this controller. Many users appreciate the comfortable feel, useful paddles, and good weight. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 16,856 reviews
  • Rated 5 out of 5 stars

    Affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable upgrade that hits the mark. Level-up your gaming experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but buy the protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one, and while it’s a great controller with outstanding features and battery life, I’m not sold on the longevity. The left bumper on my old one became unreliable and I hadn’t bought the protection plan on it and it was out of warranty. Since we’re now Best Buy Total members, the 2 year protection plan is included so I feel better about buying another one now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a Fantastic controller fir both casual and if you take gaming seriously

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gast and efficient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers out there. They helped me out and figured out a plan to turn in my old one because it was giving problems at an early stage and we resolved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can feel the difference. Great upgrade. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid investment. I bought it to see if my gameplay could improve with a better controller. It definitely helped most of the FPS games I play. It has a ton of customization options on the controller itself and in the app to change button mapping, etc. Worth it in my opinion. Battery lasts forever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Battery Life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third controller that I bought for my Xbox. It was expensive compared to the other two, but it is actually the best thus far. Very comfortable and the battery life is much better, lasting almost 16 hours. The fact that you can charge it while inside the case is a plus. I highly recommend this controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wonderful, and also not.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and hate it. Physically it's incredible looking and feeling -- just what you would want out of a $200 controller. Would give 5 stars, except that out of the box my A button was less responsive than X Y B, and my right trigger developed a crunching / squeaking noise... which is not cool for a $200 controller. Bestbuy product page states you are buying a Model:FST-00008 version of the controller, and yet I received a Model:FST-00001. So... not sure why that was either, and thus I have to give 3 stars. If you can get one without any issues, or you don't care about the issues I mentioned, then don't hesitate on buying one. Product received via shipping on January 30th, 2021.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller for gaming on my PC. It connects via Bluetooth and operates flawlessly. I love the paddles on the back. I previously used a Scuf gaming PS4 remote with paddles. This controller has a higher quality feel to it.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great Controller!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! But when that stick drift happens it’s a wrap. Worth getting the geek squad insurance so you walk in and out with a new controller without any fuss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think it's the best controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my very first controller. I can say nothing about other controllers. (Cuz I'm PC Gamer) But I'm really sure this Elite controller 2 feels so good in the hands and the battery life is Awesome. I played 8-13 hours every day for 4 days without charging. (for testing battery). I recommend Elite Controller Series 2 for PC (if you want more challenge) and of course for Xbox

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Danik,

      Thanks for recommending the Xbox Elite Wireless Controller Series 2 for PC gaming! We're glad that you're enjoying its lengthy battery life and comfortable feel, too. We hope you continue to get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item. My son loved this item for Christmas. He has used it non-stop since he opened it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller only needs bigger caps on the joysticks but very good after all. specially battery life compare to any PlayStation controller there is no comparison.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy for serious gamers!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you purchase this amazing controller you will never be able to go back to standard. It feels incredible and having paddles is amazing for FPS games. The charge holds for what feels like days of non stop playing and do I couldn't be happier with my purchase. Yes it's expensive for a controller but if you are a serous gamer that plays daily this is a must buy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you consider Xbox Elite Wireless Controller Series 2 to be a must-have controller, especially for playing first-person shooters. We're glad that you're happy with its long battery life and comfortable feel, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Superb in every way.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. Feels great and has some heft so you feel like you are holding an elite product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done XBOX!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is just totally awesome. Fully programmable and will take ur whole gaming experience to a new level for sure!! I must say, though the programming part of it is definitely at a higher level capable understanding. I would recommend watching the associated video of this product if it’s still offered through Best Buy website and not recommended for younger children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller in the game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You haven’t felt a real controller until you’ve gotten yourself an elite controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is a great addition for me due to the fact that I play a majority of first person shooter games ( mostly rainbow 6 siege ) and I am able to utilize multiple features that the controller offers including the trigger stops and paddles. Although the price is somewhat steep I would say that when they re stock that it is worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow this is it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this control so I can get the extra help in battles in warzone, specifically with the paddles ofcourse to help crouch and jump, it works amazing. Controller is solid and feels great in hands, quality is amazing. The internal battery and charge is the best. The case it came with is great. Really expensive but worth the upgrade, made sure to get insurance with this as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's awesome to hear that your new Xbox Elite Wireless Controller Series 2 has given you an edge in games like Call of Duty: Warzone. We're glad that you're a fan of its internal rechargeable battery and handy storage case, too. Thank you for sharing your experience and we hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Attention to detail and high level customization

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many teviews pointing at the quality of the controller and I wont reapeat it, agreed. I have been using the elite series 1 and never did i though it was missing features, it has been great and zero issue (use adapter for playin with it on ps4 and switch whick makes gaming super enjoyable in every console). Then got the elite series 2 and was floored ny how much everything was improved. One detail I want to mention is the hair triggers function. In previous elite shortening the rhow of the trigger will make it by default that the maximum balues could not be reach (full trigger pull values) without adjusting in the software customization. Not a big deal nor a problem since all it takes is a quick adjustment in the trigger tab for customization. In the elite series 2 they made it so that when changing the total pull for the trigger (three option total), each option when changed automatically adjusts the reading from the trigger so that one gets full press galues even at the shortest throw. This is incredible attention to detail becuase it was absolutely acceptable to let the user go into the setting and adjsut it, but they decided to go the extar mile and make it happen on the fly. In short, is an epic controller for an epic console (Xbox X) and the upcoming new Xbox. Once you have you wont look back and because this controllers usually last a long time you will get your moneys worth.

    I would recommend this to a friend