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Customer reviews

Rating 4.4 out of 5 stars with 16856 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers love the overall performance, battery life, and customization options of this controller. Many users appreciate the comfortable feel, useful paddles, and good weight. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 16,856 reviews
  • Rated 5 out of 5 stars

    Feels great, plays incredibly

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome controller, love the Dpad, controller is sturdy, grip is nice, triggers feel responsive, buttons click well. This controller doesn’t come with paddles so you’ll have to buy them on the side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CONTROLLER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product has to be the best controller hands down

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Still not sure about the quality and longevity.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall feel, battery life and adjustable triggers are good and the controller feels good in hand. The only issue is the presence of some stick drift already after returning one with stick drift within just a couple weeks. One trigger is already emitting an occasional squeak that sounds like a spring ready to pop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the quality of the previous Elite controllers but this was worth the upgrade. The battery life is amazing, the weight is well balanced and does not cause fatigue. The packaging seems hefty but that is because the carry case has a battery charging. Also love that the carry case has a pass through port to charge the controller while having it protected in the case.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're glad that your new Xbox Elite Wireless Controller Series 2 was worth the investment! It's great to hear that you're enjoying its comfortable feel and rechargeable battery as well. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Quality Item!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one of these I have purchased. My one son liked it so much that I purchased another for my other son. It's a bit pricy, however it seems that all remotes are going up in price. If you are going to spend the money and are looking for bang for your buck, this seems to be a great choice according to my son's who gain all the time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are happy to hear that your sons are such big fans of this product. Wishing them happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it was exactly what type of controller I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second Xbox elite controller I’ve owned. Does not come with grip paddles but works great with paddles from previous controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality, Functionality, & Color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is very vibrant, which, in my opinion, when purchasing a colored item such as a gaming controller, that is something we all fear will be an issue. My husband loves how great the quality of not only the color but the controller itself is. The joy sticks move smoothly creating for a nice time of video game playing. He loves that he can change out the sticks and other items to benefit his game play as well as to change up the colors if wanted. Not to mention that the accessories are magnetic making changing easier. This item works great for his XBOX and his PC use. We highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one around.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. The weight of it is great! Heavier than the normal controller. The button mapping is simple and very adjustable. Plus the charging port connecting to the case makes it easy to leave charging overnight while ensuring that it doesn’t fall. Battery life is also great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote with a few hiccups

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is very good and works great for the most part except every once in a while the X button is a little iffy and when I'm holding x it says I have released the "x" button so I have to restart holding x. Other than that everything works as it should and it is worth it just for not needing batteries

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are glad to hear that you are happy with the Xbox Elite 2 Wireless Controller and that it is working well. Thank you for sharing your thoughts with us.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Feels way better than normal controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall feel of the controller already makes it worth the purchase to me - but with the addition of the customizable paddles on the back make it to where I can’t go back now.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Almost perfect.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller but certain aspects don’t last long. I keep mine very clean and still end up with stick drift, sticky buttons, and bumpers that don’t work within 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and the battery is rechargeable which is a big plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Less bang for ur buck than the kit elite bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good controller and nice that they offer a cheaper option and other colors but if you want or need the extra buttons/parts it is much cheaper to buy it all together as a kit.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Awesome controller!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. It does exactly what it says and does it better than the first generation Elite controller. Definitely get the replacement plan offered by Best Buy! If you game hard, you won’t regret it. Let’s face it, stick drift and button issues are a real thing no matter how much money you spend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First "upgraded" controller I have ever purchased and it has been working as expected so far. I really like the customization/remapping capabilities as well as the extra set of paddles. Still getting accustomed to the extra paddles, but I can attribute some improvements in my gameplay to this controller. Build quality is great and only time will tell how it holds up.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Frank,

      Thanks for letting us know how well your Xbox Elite Wireless Controller Series 2 has been working out for you. We're thrilled that you're enjoying its updated customization features and superior built quality, too. We hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Just ok, but had to return 3 controllers

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great and works...when you do not get a defective one. We had to go through 3 before getting a good one. Some of the issues are: The A, B, and X button would get stuck. You would press it in and it would stay in. The trigger locks come off. They still work, but the rubber piece came off. The right trigger you would press it in and it would stick randomly. Now the good: *Charging is great. Never a problem. One charge would usually last 40 hours, we've never tested this because we put it on the charger after each use. So, it will last for probably that long. *It feels comfortable in your hand, especially playing long gaming sessions. *It has a long range. You can sit a good distance away from Xbox without any connection issues. *Syncing is great. Never had a problem with that and it is very easy to do.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience and feedback with your Xbox Elite Wireless Controller Series 2. We're sorry that you experienced issues with previous controllers, but are glad that your current one is working well for you. We're grateful for your patience and hope you have fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Very good but very pricy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and has very good build quality. The paddles on the back make it very easy to keep you fingers on the joystick while using abxy. VERY pricy though. This is a premium priced product that really is not needed for most people.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    I’m sooo happy I got this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller have a premium feel to it, it didnt come with the extra buttons but ended up getting it anyways! I love this controller and get the warranty if youre worried about stick drift out the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller, especially Deal of Day $99

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to get the controller on deal of the day special and it works perfectly

    I would recommend this to a friend