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Customer reviews

Rating 4.4 out of 5 stars with 16880 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 16,880 reviews
  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    Solid controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so much better than a regular control due to the weight mainly. It’s heavier than a regular remote which I really like. I don’t use most of the bells and whistles this thing has, but no more changing batteries was enough for me to shell out for this controller, everything else is gravy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jimminy,

      We're thrilled that you're enjoying the hefty feel of your new Xbox Elite Wireless Controller Series 2. When you get a chance, check out its customization features - you may find that they enhance your gaming experience. Thanks for letting us know how well it's working for you; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization, Feel
    Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Wasted Potential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels great and has stellar customization. Unfortunately stick drift started after only one week

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend has been wanting this so I finally got it. He loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way the it’s customizable and how long the battery last my old one of the same model lasted me 7 years before it stoped working

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Awesome color, worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite controllers are so great because of the extra weight and the overall feel. Plus the color pops. Worth it if you don’t need the paddles or extra sticks!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Solid piece of hardware, and wildly customizable.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything has been on par or better than the series one. great for use both on Xbox one and PC. Haven't personally tried the X,(I haven't been able to get one yet either. You're not alone!) but all the specs say it should work there too! Best part so far is the rubber wont fall off of this model. Unlike the series ones, as the whole case is rubberized. One note, be aware of the cords if you buy off brands later on. the controller itself needs a usb-c input. (The new rounded/oval shaped one.) It comes with all the cords you need though, so not something to worry about right away, but worth knowing that it's not the, used on everything, micro usb like the series one. But it's a better connection for newer machines. So it'll be better for the long run. Outside of fully moving the stick and button positions, (Like some of the wilder custom units.) you can personalize *literally* everything, and you have more variety of thumbstick styles and textures to match what you're actively playing, compared to the series one. It also just has a good feel. It's a simple thing, but it feels solid and well made.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Decent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, grips make for a very comfort hand feel, feels solid. However the Magnetic Dpad is not great if you're looking to play fighting games with it, as it has a chance of popping off from intense use. Most buttons feel very good, press smooth, and very nice clicks. However out of the box I noticed that my x button had some stick which seemed to go away after some use. I'd recommend getting the warranty incase of any defects.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Xbox Controller you need to try!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 is a high quality controller with lots of customization for settings weather your on Xbox or PC. I’ve used other pro controllers but I like the feel and durability more with the Xbox Elite Series 2!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Cost was worth it, best controller I have ever had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this is an expensive controller but Microsoft knocked this one out of the park! Love the grip and all of the customizations including making the sticks tight and loose. If you are a competitive gamer especially fps the back paddles are key! Being able to jump and slide while aiming using your sticks has never been easier. I would recommend to anyone!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for recommending your new Xbox Elite Wireless Controller Series 2, especially to competitive gamers. We're glad that you're a fan of its comfortable grip and customization features. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT CONTROLLER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product has to be the best controller hands down

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 4 out of 5 stars

    AMAZING controller, but 3 negatives

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I LOVE this controller, but I have three comments on it, one major: 1) Immediately upon purchasing it, the A button started sticking. I looked up the issue and this was somewhat common, but people said that it got better with wear over time. This was the case for me as well, so no more issues here 2) (the major one) At the shortest trigger pull setting, the right trigger squeaks SO LOUDLY, that others in the same party can often times hear it over my mic. It’s extremely annoying and I want to know if there is a way to fix this. 3) Not a huge deal, but the controller has an unnoticeable offset in the grips. This is only apparent when set on a flat surface. The controller will rock maybe 0.3-1.0mm. This may be the cause of that trigger squeak, though that is just a theory. These three negative comments aside, this controller is EXCELLENT. The grips are actually extremely durable and the surface stays pretty clean, with no real marring or scratches. Overall, I love this controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox controller review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good controller if you want back paddles you have to get the kit but it comes with a case so thats decent all in all its a good controller and best buy has good service

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox stuffff

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cutey pop, love her, comfy grips, comes with everything needed, a fantastic quality remote. Wish they offered more colors

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it was exactly what type of controller I needed

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Wonderful until it is isn’t

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Elite 2 controllers. Back peddles add an entirely new element of gameplay that I am unable to live without. There are 2 common defects however that lead to having to exchange on several occasions. Those defects are stick drift or bumper malfunction. After a year, one of these issues are sure to arise. I would advise on getting the extended warranty. This issues are very common in All controllers, but this product is quite a lot for a yearly investment.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Much improved

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the integrated rechargeable battery. New features like 3 programmable mapping on the controller and new stick tension adjustments. Much improved from previous Elite.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a great feel in your hand. It feels very solid. The rubber texturing feels comfortable. The joysticks are sensitive and accurate with no drift. The buttons are solid and sensitive. This is an excellent controller if you want a better quality that the standard controller.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Elite Series 2 is good but could be more durable

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft makes a good produce with this as the additional buttons on the back (the paddles) allows you more range of activities within games. the weight and the feel of this is very good. the only reason why I don't give this 5 stars is because as with the Elite Series 1, the Elite Series 2 ends up malfunctioning after heavy usage. I do not slam or throw my controller so I know it isn't from mishandling. with my current Elite Series 2, I've been using the Left and Right Bumpers a lot (with NFS Unbound) and the Right Bumper is not less responsive than it initially was. If Microsoft starts using more durable materials then it will be an easy 5 star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    I love it so far.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customization of this controller is awesome! The paddles and trigger locks are a game changer.. There is a learning curve to the paddles, I suggest starting with two paddles on the back and getting those down first. When you feel this controller in your hand, you will not want to ever pick up a regular Xbox controller again. Highly recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thanks for recommending Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying how customizable it is and glad that it has enhanced your gaming experience. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft