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Customer reviews

Rating 4.4 out of 5 stars with 16880 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 16,880 reviews
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Finally lives up to its promise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I just got lucky but this is the first Elite Series 2 controller I've purchased without button issues right out of the box. After a few attempts to get a working controller through Microsoft's warranty program, I finally decided to just return the $179 version. I saw this $129 controller in store and decided to take one more stab at it, maybe they'd finally resolved their issues. At first glance -- it does appear to work way better than the $179 verison, and it still has all the comfortable heft that the previous controller has. The only downside is that this version doesn't come with the charging case and extra paddles/thumbsticks. On the upside, Microsoft lets you keep the paddles/thumbsticks from the mainline Series 2 controller when replacing under warranty, so I have plenty of those laying around! :D

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive bought 4 of these so far and they last longer than any controller ive used.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Comfy Controller

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] While it may be a little rough on the back end, the Elite controller does hold up pretty well. Has a nice grip on them and you can even adjust the the left and right triggers to where you won’t go overboard on them.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Xbox control

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been over a year and I started experiencing problems it was perfect up until now didn’t have complaints up until now I thought it would last longer but it was good while it lasted it still works just annoying things like scrolling crazy fast for no reason and moving my aiming slightly.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Xbox elite controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but after a few years of playing there is some stick drift sometimes but besides that I love it. Super comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Series

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these controllers. I bought them for my partner for his birthday. These are the only ones he’ll use!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Would buy 4 more today if they werent a bit pricier than a normal controller but worth the price for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller will buy again if it does not work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Red Hot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this so that I could stop swapping batteries in and out of controllers. The battery life is crazy good. This controller looks and feels premium in every way.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller on the gaming market hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on the market, just make sure to get warranty in case of stick drif or other issues since the controllers aren't cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Overall performance

    Rated 5 out of 5 stars

    Xbox Elite 2 Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with a very premium feel to it. I’ve had it for awhile now and still works like new with no wear or tear. Best controller on the market

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Not what i expected but still good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do your research. The extra sticks underneath mimic the other buttons. At least on games I play there is no custom mapping. The quality is great the battery live is awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Get controller just can't recommend it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time buying elite controller for any gaming system The problem I have with this controller is they put this rubber grip on there but it comes off on the edges I've only had this controller 6 months for the price I spent on it I shouldn't have these issues until they fix the glue issue I do not recommend buying

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    BUY THIS CONTROLLER IF YOU WANT MOUSE-BUTTON

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the stick-drift hasn't killed the first one I've bought. The ability to configure and change the buttons to how you want is great. The mouse-button-click for the triggers are the best for me. And they are considerably cheaper than controllers with the same king of ideas/implementations. I do wish that Microsoft offered more colors than just 3, or the ability to change the faceplates to the color(s) that you'd want.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good controller but should come with peddles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back buttons are so useful for call of duty and the rechargeable battery eliminates the need for AA batteries. Pricey but worth it and it doesn’t come with the peddles.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 2 out of 5 stars

    Don't waste your money or time.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift, buttons breaking from simple use (triggers and peices rattling) all the common issues from a classic xbox controller but in a more expensive package. Go buy a scuff controller with Hall Effect joysticks and mechanical buttons instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 3 out of 5 stars

    Would like to recommend this but...

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased the Elite Series 2 controller, last year when it first came out, I actually swapped it for my original Elite controller (I had gone through a few of those as the rubber on the back came off them easily but that's another story). I was taken aback by the fact that the controller has a built-in battery. This is good in theory but the long term ramification is that eventually, the battery won't hold a charge as long as it once did, and eventually, it won't hold a charge at all. This is problematic since you have no way of swapping the battery out as you could in any other controller. But, the reason I'm writing this review now is that I'm having an issue that so many other people are having, my Series 2 is starting to have button response issues. More specifically the right bumper is barely registering my pressing it and sometimes doesn't seem to acknowledge it at all. I have an extended warranty with Best Buy but they are unable to replace it due to the fact that they don't have anymore. They suggested that I contact Microsoft about replacing the controller, but with a mere 90-day limited warranty, that ensures that by the time most people have issues like mine, they will be well outside of the manufacturer's warranty period. It's a real shame because the controller when it works is pretty good, the weight is satisfying and when everything works it's a very responsive controller. But I can't recommend the controller knowing that it probably won't even make it a full year with standard use.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that you're experiencing issues with your Xbox Elite Wireless Controller Series 2. Your feedback is very important to our team in designing the next generation of Xbox hardware. While the Elite 2 is currently out of stock at Best Buy, we urge you to check back for when it becomes available again. Thank you for your patience.

      Best,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I bought this for my shooting games Call of Duty and Destiny. I would recommend configuring the controller through the Xbox accessories tab whenever you make adjustments on the controller itself.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Definitely GET this!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it…. So worth it. To be able to remap it in ur Xbox and change ur controller to ur favor. Like trigger locking to Increase fire rate and using the paddles in the back to save thumb movements and a really long battery life and it easily connects to PC and other devices as well.

    I would recommend this to a friend