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Customer reviews

Rating 4.4 out of 5 stars with 16888 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 16,888 reviews
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Amazing controller! Buy this bad boy!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller! Yes it is expensive. But it is heavy and sturdy. Almost everything can be replaced (like the thumb sticks). Battery life is amazing too. I can play Cyberpunk all day and it doesn’t lose power. I love this bad boy and gave it a nickname. Lol. JK.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's ok, we name our controllers too. Well, the good ones, and we're thrilled to hear your new Xbox Elite Wireless Controller Series 2 has made the cut! Thank you for taking some time to share your experience, we appreciate your feedback. We're happy to know you are enjoying hours of exciting gameplay without missing a beat, and have found your new interface to be a welcomed addition to your setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller says he's got the best money can buy. so im very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and durable controllers good fitment and very versatile

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller has a very premium feeling. I had the last variation of the Elite controller and it served me well for a couple of years. Eventually I started to get some stick drift and the rubberized grips started to come off. This controller is nicer than it's predecessor and I've seen no such problems yet.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jacob,

      Thank you for sharing your experience with your new Xbox Elite Wireless Controller Series 2. We're glad that you've seen an improvement in feel and quality over its predecessor, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Solid Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best solid controller. Very well made and it’s really good product. The paddles are not plastic but solid some sort of metal. The controller is little heavier side but feels good to hold. It feels you paid for a good product and not just plastic.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Best xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best premium xbox controller without the Hall effect joysticks. The materials that dampened the plastic cheap feel. Iconic xbox controller hand position. Not worth the regular price. Wait for a sale or open box.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No sweating!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! Very comfortable in the hand. Keeps hands dry. Very satisfied

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Paddles are like a extra set of hands.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice. My son loves it for the games he plays. Fortnight is good with it because of the paddles he can build immediately without backing out and the other games work real well with it. The paddles are very convenient. Pricy though.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Randy,

      It's awesome to hear that your son loves his new Xbox Elite Wireless Controller Series 2. We're glad that its paddles have enhanced his gameplay experience, especially in shooters like Fortnite. Thank you for sharing his experience; we hope he wins a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just amazing. Well worth its cost.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is just amazing. I was skeptical to order based on cost but I would recommend it with ease after using it. The controller just feels much more premium and solid compared to the Original Elite. The customzations are better, the grips are better, the triggers are a pleasure. Even the Xbox Home button has been upgraded and is sturdy and not "Squishy". Within a few minutes of customizing I noticed an immediate different in my MW abilities. I didnt expect to notice any real difference, but it was there!!! The charging base is also a huge blessing. I was excited to see it was USB-C as it was the biggest thing I hated about the xbox controllers of past (micro USB is terrible), however the dock has made that moot anyway!! Also unlike the cable, putting it on the dock charges it without turning the xbox back on!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending the new Xbox Elite Wireless Controller Series 2! It's great to hear that it's been a good upgrade for you, and that you're a fan of its updated design. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization, Weight

    Rated 5 out of 5 stars

    Well made and easy to charge!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is very nice and well made. You can program it to do whatever you want. It’s solid and a nice weight. My favorite feature is that it charges when you put it back in the case, no plugging it in. I use this controller exclusively now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Xbox elite controller 2nd gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controllers battery has a long battery charge and I like they use a C type charging cable. This second generation Xbox elite controller is a lot better than the first generation controller because they did Add more upgrades to it to customize it to your play style

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yup get it! No complaints over here love the sticks configurations great for competitive gaming

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good control

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my nephew and he loves it! Says he feel like a true gamer now. Haven’t heard a complaint from him.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this!! Works very well and has been dependable for me. Only controller I use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge improvement from the first gen version of this controller

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel of this controller. The rubbery grips give a better tactile feel. Slightly heavier, but not so much it feels uncomfortable. Haven’t played with adjustments just yet but the options of swapping out buttons is a definite plus.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Feel

    Rated 5 out of 5 stars

    The best controller for Xbox or PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did lots of research before purchasing and had it narrowed down to this controller and a Scuff prestige. After purchasing the elite I am very happy I went with it. The customization of the controls is great and the feel of the controller in your hand is just what I was looking for.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you're happy with the comfortable feel and customization features of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience with it; we hope you have a lot of fun playing games with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    One suggestion

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! I've used it since it came out and has been great. The customization is easy, back paddles are very convenient to use, and the grip makes sure my sweaty hands don't accidentally drop it. My ONLY suggestion is to get the 2 year geek squad coverage on it. You won't regret it. I had some bad stick drift and a bumper not register all the time when clicked. Like all things you use often, they'll get some wear on it. Best buy makes it easy with the coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the greatest controllers on the market for an excellent price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Worth The Money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original Series 2 but I wanted the White one since it’s announcement. They also announced that the elite Series is apart of the design lab on Xbox website so you can customize the way you’d like. Like advertised, it doesn’t come with the extra accessories like the original but if you don’t use them or had paddles and thumb sticks from previous ownership, you’re set. Update the controller once you pair it and you’ll be able to change the color of the Xbox logo.

    I would recommend this to a friend