Customer Ratings & Reviews

I bought this controller to replace a previous Elite Controller that succumbed to severe stick drift and a battery that wouldn’t hold a charge. I wasn’t looking forward to paying full price for an Elite controller, so was very glad to find this one. It doesn’t come with all the bells and whistles of my previous controller but i didnt really need them since those same accessories and case from my previous controller all wotk with this one. I also wasn’t sure if i liked the white on black color scheme but it really works and this controller feels just as sold as my old one. Very pleased with this purchase.

Very sturdy. Doesn’t feel cheap. Nice weight, that makes you feel like you’re really in the game. Built in battery is very convenient and long lasting. Customizing and tweaking to your preferences makes it the best available controller out there.

I be always loved xbox and i thoroughly enjoy the Elite series 2

This controller is so close to perfect! The back buttons easy to use & not obtrusive, everything feels higher quality than the normal Xbox controller, but the stick drift is ridiculous!! Stick drift has become synonymous with the Elite controllers so I was hesitant to justify the price tag, but the Elite 2 seemed to be the most user-friendly option in the “pro-controller” market. I’ve seen people say they they’ve had theirs for 2+ years without drift issues so I was hopeful to say the least. First week was a dream come true! The added functionality from the back buttons made me realize I’ve been playing at a huge disadvantage for the last couple years. I don’t think I can ever go back to playing FPS games without back buttons, the idea seems so cumbersome now. Around my 2nd week of use I started to notice some slight drift on the left stick. It was barely noticeable & easily corrected so I didn’t think much of it. Fast forward 1 more week and I notice the same thing from my right stick. Barely noticeable, but enough to make me start regretting my purchase. I’ve barely had the Elite 2 controller for a full month & the drift is only getting worse. I love the back buttons SO MUCH that I really don’t want to put it down, but if the stick drift keeps getting progressively worse at this same rate than I will only get another 2-3 weeks of use out of it. This controller does everything right when it comes to offering a premium level “pro-controller” but if the stick drift turns it into a $200 paperweight after 2 months then it’s hardly a justifiable purchase. I’m hopeful Microsoft can turn this around, the biggest talking point of the Elite 2 to-this-day is the stick drift issues. If they can resolve this, then they will arguably have the best option on the market for a premium controller.

Great controller all around - grippy texture, mappable buttons and paddles - and I always like using the long thumb stick on the left side and shorter one on the right

Love this controller use it everyday. Just make sure you don’t drop it.

The Xbox Elite Series 2 controller is awesome-super customizable, from the bumpers to the Xbox logo light, To mapping a button for the achievements page, and so much more . It feels great in my hands and really steps up my gaming. But here’s the problem: I paid for an “excellent” open box controller, expecting almost new quality, but got one with broken buttons and bumpers. Support told me I had to drive an hour to return it, which just isn’t doable with my night shifts and being a single dad. I wish they’d let me ship it back or at least offered some money back for the hassle and receiving the cheaper controller. Awesome controller, but the buying experience was a letdown.

One of the best controllers I've ever used. Got a little over 20 months, and over 1000 hours worth of intense gaming before signs of stick drift. nice and hefty and feels like its a controller worth almost $200. The features like back paddles and trigger stops are a God-send, and are great for competitive and casual gaming. Worth its weight and if you play everyday or just a weekend gamer its worth it if you give it some love.

I have purchased this controller twice since it was released. The accessories that come with the controller are easy to interchange and store when not utilized. I have used the paddles just about every way you can have them, but I only keep two of the paddles connected instead of all four. I would not purchase this product without adding the BestBuy protection plan.

If you want a controller that feels like something a pro gamer would use, this is it. Very comfortable, and has support for additional inputs and interchangeable joysticks and D-Pad. However, my LB button is already breaking within a year of use. It still responds, but I have to put additional effort into pressing it. Also, the clips/magnets on the back that hold the pedal buttons break easily. It’s great while it lasts, so hopefully Microsoft invests in sturdier materials. This is an expensive item for something that breaks down quickly.

Love the black/white look. Matches everything else I have. Great customizable controller. Some people complain about weight. But it is just fine.

Love the controller, make sure you get the extended warranty. Eric drift and connectivity issues occur after the first year. This is now my fifth controller.

Great remote, use it for both my console and PC gaming. Feels great in the hand, weight is just right.

When new, the controller works fantastically. Key phrase is WHEN NEW. This is the 3rd elite controller that I am now going to have to replace because of stick drift, sticky buttons, and the headphone jack not working. Each controller started showing these issues just a few months in. You're probably thinking "Okay no problem, I'll just pay for the Best Buy 2 year warranty, then I can get a new controller whenever I want". HAHA good luck EVER finding them in stock. THEY WON'T EVEN ORDER THEM FROM MICROSOFT FOR YOU. My controller has been a piece of garbage for a couple of months now, but can't get it replaced thanks to Best Buy's constant lack of inventory on them. I have the listing bookmarked and check daily to see if they have any in stock, and they never do. Overall I do NOT recommend this controller for any gamer. Only reason I gave two stars is the controller is very nice when its brand new out of the box. However, you will regret it when you pay this much money and are without a useable controller for months at a time, after only using the thing for a couple of months.

I have had the series 1 since it released years ago. For the price and time it felt like a good upgrade over standard controllers. I still have it but have since passed it down to my kids because the Series 2 is better. The build quality is better; the sticks are not as loose; the buttons are better and there are now 3 settings for the trigger pull. I appreciate the built in battery. The case also doubles as a charger so you can just set the remote in it and walk away. What I noticed immediately are less aggressive paddles compared to Series 1. The original paddles hung out too far for me and my fingers would bump them all the time. My only issue I have so far is connecting it via Bluetooth to my PC. I was able to finally get it linked, but it took too long and I have little faith regarding input lag. I have opted to use it wired to my PC.

Amazing gaming controller. And the staff at Best Buy was very efficient and friendly.

Great controller. A lot of customization and features. The only issue is the analog sticks. They will eventually get stick drift unfortunately.

This is a great controller, but the one issue it has is drift. The last one I owned had drift, and was unfixable. Bought the same one, as the feel of this one is the best. Hopefully it lasts longer than my previous one.

love it, works great, no issues with connectivity or buttons, and the textured grips make it more comfortable than the standard controllers

Excellent controller. Highly recommend. It goes on sale often and is worth the price. This is our second controller. We have had the other one for more than a year with no issues. It is responsive and versatile. The ability to remove the joysticks to clean is helpful, and charging the controller instead of constantly replacing batteries is a huge plus.