4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$170.99
Save $29
The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16889 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 16,889 reviews
  • Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Mid grade quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mid grade but at least it's first party. Sad that this is the best they can do. No screenshot button, terrible build quality or consistency, in had to buy 3 before I got one with both working bumpers and A button. Premium feel but way too heavy, plus too small for my man hands. Overall i wish it were better but I will use it, especially for the under side paddles. At this point I can't game without them.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Great controller bad Bluetooth

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller it self is a piece of art, confortable 110%, fully customizable, feels great to the touch. Only problem so for is the Bluetooth that keeps disconnecting randomly

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Favorite controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite among the “pro” controllers. Love the sturdy, heavy feel of the controller. Customization options are better then every other controller. Recommend it 100%

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refurbished elite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, purchased refurbished can definitely tell it’s refurbished. Not bad tho

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning curve but great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s definitely a learning curve but once you get the paddles and adjust to using then your ability to play games better will increase. 10/10 would recommend

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Almost Perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly one of the best controllers you can get! This is my third one and I learned the hard way to get a protection plan on these contollers. The same issue has happened in the past with serious stick drift and bumper issues (not registering/double registering) developing. If you’re buying through best buy consider the geek squad coverage but also definitely look into getting it with microsoft complete from the microsoft store!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller long lasting battery life buttons feel great and its a heavier controller so it feels good in ur hand

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller to pair with next generation consoles. Feels very sturdy and customizable with the logo color.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Xbox Elite controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is very good for the first 6 months - 1 year Other than that great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product and Amazing Customer Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this controller almost everyday and absolutely loves how it feels in my hands. I have used this type of controller for about 3 years an unfortunately the only reason I bought a new one was because my puppy got ahold of it and chewed it. As soon as it happened my wife and I went to Best Buy to get one the first one didn’t have any in stock so we called and ordered it from a different location on our way there just to make sure we didn’t miss out on getting the exact one that I wanted. Best Buy answered really quickly and helped me order it over the phone in less than 3 minutes. As soon as we arrived they already had it waiting in online orders even though we were only about 5 minutes away after we finalized the order.

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 controller is the Xbox one controller at it's best. The weight and feel of the controller is superior to the default Xbox One controller. Can't go back after using this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic controller with one down side

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the elite v1 for a little over a year before moving to the v2. Overall, the v2 is a much higher quality controller than the v1 with only one downside when compared to the v1. The v1 used a membrane style for its button mechanisms in both the joysticks and the paddles, however the v2 uses more of a clicky button style mechanism. In the v1 the signal pulses consistently, however, in the v2, sometimes the signal stops pulsing which requires me to then reset the button by pressing it again, this behavior never happened to me when i uses the v1. That said, the membrane style in the v1 controller wore out very quickly. The v2 mechanism still feels brand new even though I’ve been playing with it daily since it was released. Finally, if i had to choose between the v1 and v2, given my post above i would still pick the v2 because of the build quality and durability.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been hesitant to get this instead of a normal controller because of the cost. After getting it, I am upset that I hadn't done so sooner because I cannot imagine going back to a normal controller after this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Elite Series 2 Black Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had gotten an opened-box all black one for roughly $60 plus $35 warranty. Easily the best controller for any shooter game or even a regular gamer that needs buttons that are easier to press. My opened box one was missing the usb-c cable but that wasn’t a big deal. The controller functions like it is brand new. Easily the best controller I have owned and when this warranty is over and the controller breaks down the line I will 100% be buying another one!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    GEN 2 Elite controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Gen 2 elite controller…GEN 1 i kept breaking the bumpers…BUT GEN 2 the buttons are definitely stronger nd the charger last longer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I liked it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as crisp as a complete one, but it is just as serviceable as one. I haven't had connectivity issues and it feels fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Son loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only controller my son uses now. He loves it and brags to his friends all the time. (I personally don’t know anything about it as I do not play)

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    High quality, customizable Controller

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of this controller. The extra buttons have a bit of a learning curve, as well as setup. This controller adds plenty of customization for the hardcore gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Quality build and customizable.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome. So many features and customizations. Well quality build.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great for anyone who loves options!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, remapping buttons are super easy with the Xbox Accessories app. Ultra high quality materials, buttons, and paddles. Rechargeable battery is long lasting. Price is pretty steep, but 100% worth it if you are serious about gaming

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you're enjoying how customizable your new Xbox Elite Wireless Controller Series 2 is. We're glad that you're a fan of its durable construction and internal rechargeable battery, too. Thank you for sharing your experience and we hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft