4th of July Appliance Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$170.99
Save $29
The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 16,890 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox elite controller

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a huge step above the normal Xbox controller !

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 4 out of 5 stars

    Better than regular model.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller so far, love the feel and the weight.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best controller!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this controller! The weight to it makes it sit perfectly in your hands. Way better than a scuf!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome Controller!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller! For years I always rocked a normal Xbox controller but upgrading to an elite was one of the best decisions! Great Grip and Battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller honestly would get more❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well worth it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and well worth the upgrade. Totally can tell the difference in controllers and gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, my boyfriend loves it and uses it always!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox elite controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box for good price and was in great condition.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Rocket league approved

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. Lots of customization, works flawless, a tad pricey but i completely understand why, i reccomend this frfr

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Gaming Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i expected! I love that it some with different left and right stick pad options and the option to change the force it takes to press the triggers down! 10/10 recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Xbox Elite Series 2 Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and well made. Its a heavy controller that feels good in your hands. Also provides lots of button customizations. Would recommend

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic controller for those who really want it.

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is a great controller for those who want a little extra out of their current controller. The rubberized grip feels great, and the thumb sticks are responsive and feel much more durable than the regular Xbox controller ones. One thing I wish Microsoft would do is create more color schemes without keeping the back of the controller white, which sort of defeats the purpose of a darker color controller. (The included USB-C cable is great as well)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller elite

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these controllers! Only rocked regular Xbox controllers, and this was a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had them very long but love them so far. Love the profile option so you can have a couple saved presets.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best upgrade from the original Elite

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the original Elite controller this one is by far an amazing upgrade. Having the ability to adjust the tension on the thumbsticks is great for dialing in the accuracy for FPS games, the extra middle trigger stop is awesome if you're not wanting to go all the way to the short stop for other games as well, and the adjusted paddles on the back are much better without having to worry about accidentally hitting them while playing. The built in rechargeable battery is a step above the play and charge kit battery. I have definitely noticed a significant increase in play time before needing to charge it. If you're on the fence whether to keep your original Elite over this one then you're missing out. The Elite 2 is definitely worth the money for the upgrade.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox Elite Wireless Controller Series 2! We're glad that you're enjoying its updated customization features and built-in rechargeable battery. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome Purchase...10/10 Definitely Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought this for me, along with several other peripheral items, and my new X Box X series, for Christmas 2025. It's been amazing! The sensitivity and ease of use is great. I most definitely would recommend and/or repurchase this controller/brand again!

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Excellent Gaming Controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an open box item hoping there would be no issues. Was I pleasantly surprised. No issues at all. Looks and works just like a brand new controller. Love the fit and interchangeable controls. So far playing has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Excellent controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how seamless it is to connect to your pc or console. The button programming is extreamly easy and the feel is amazing.

    I would recommend this to a friend
  • Cons mentioned:
    Bumpers

    Rated 3 out of 5 stars

    Feels good, but Bad Quality control and not worthy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the controller felt good when sitting on the hands. The dome joystick and the adjustable tension makes it really comfortable to play games. But there are still some issues on the controller I received. I can hear something when I shake it; the dead zones of the joysticks are even larger than my regular one s controller; the top part along with the bumpers is a bit loose. I don't think paying almost $200 for a possible defective controller is a wise choice. Also, as a PC gamer, I don't feel the upgrade worth that much of penny that is 3-5 times more than a regular one s controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Tony,

      We're sorry to hear that there are issues with your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance, Weight

    Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is of good quality and has a nice suitable weight to it.

    I would recommend this to a friend