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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16890 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 16,890 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality very clean and comfortable to use definitely recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great controller would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s so much accessibility and customization within this controller works well with PC. You can even set. Key binds for keyboard bind help win games don’t have controller accessibility

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. I’ve owned the previous generation elite controller and this is a great upgrade. The paddles are smaller which helps me from accidentally pressing them all the time. The controller feels better overall.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for letting us know what a great upgrade your new Xbox Elite Wireless Controller Series 2 has been. We're especially glad that you're enjoying its updated design and that it's a more comfortable fit for you. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    The best controller I have ever used.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is totally worth it. The build quality is amazing and has the perfect weight and feel. It comes with a bunch of accessories and you can easily modify this controller to your liking.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jason,

      The customizable nature of your new Xbox Elite Wireless Controller Series 2 is one of the major perks we built in, and we're excited to hear you have taken full advantage! Thank you for sharing your experience with us, we appreciate hearing from the community. We agree, the build quality, weight, and feel of your new controller make it a truly next-generation device. We're glad it was a good investment for you!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve ever used before, super comfortable and love having 4 paddles

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    xbox

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the weight of it the way it just feels in hand

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best competitive controller out there

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having owned the 1st elite series controller I didn’t think this one would be that much better, but I was wrong. This controller improves almost every aspect of the Series 1. The wrap around grips are excellent. My series 1 grips started to fall off and I don’t see that being a problem on this one. I love that it’s slightly smaller than the 1st. Because of that I can actually use all 4 back paddles comfortably. The thumbsticks and triggers feel great. The controller now has a rechargeable battery built in and can be charged by placing it on the charger that’s in it’s case. Overall a great improvement and a fantastic controller. If you play call of duty, Fortnite, etc you need this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer Christmas gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were Christmas gifts for my 14 year old and 19 year old. They love them and how customizable they are. I did catch them on sale plus got to use my best buy earned credits so that was great as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    4 months in and it's great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I've ever owned for sure, makes playing games like for honor so much easier since I don't gotta take my fingers off any buttons at all thanks to the paddles. And all around it just feels great

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Andrew,

      We're glad that your Xbox Elite Wireless Controller Series 2 has been the best controller you've owned. It's great to hear that its customization features have enhanced your gameplay experience, too. Thank you for sharing your experience; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have controller for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great quality controller. I’ve been using it since the day I got it and it’s very comfortable to use. It has definitely made gaming better for me. I really like this controller and definitely recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending your new Xbox Elite Wireless Controller Series 2! It's great to hear that it's enhanced your gaming experience. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice controller, feels premium and works perfectly for my PC through USB. The paddles make my play more competitive

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Price

    Rated 3 out of 5 stars

    Nice, but Xbox is xbox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox knows these elite controllers will break easily so instead of fixing the overall issue they make a controller that doesn’t come with a case or extra buttons. Its their way to cheap out and make the consumer pay more and more for their mistakes. Works fine but be warned once you use these its hard to not and you’re stuck buying expensice controllers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best controller i have used in a long time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all great controller the grips make it really easy to grasp after long intense play. Trigger stops are a huge improvement over the previous version with the ability to have a 3rd more subtle option rather then default and full stop. The joystick tension is a welcomed addition as well although i wish there was a 4th adjustment setting which allowed for an even looser then stock. The controller also have phenomenal battery life. On several occasions i have gotten 4 days of use with 6 hrs of play time on and off. Other then that theres not much to say is it worth 170$ is up to you but to me its a great controller i would strongly reccomend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good - not a must buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh - i’ve had this controller and also the original elite series 2 multiple times, qualities not what you would really expect. Still very good very well built but not in destructive. This just says that, I have actually found original Xbox controllers that come with their system are more adorable, and last longer than these $120 or $200 controllers

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    No charging

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller. Crappy bumpers. But all Xbox controllers have terrible bumpers. Overall, it’s worth the price for the amazing battery in this thing. I barely have to charge it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality, Price

    Rated 2 out of 5 stars

    Xbox Elite Controller Series 2

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller feels really good, the cons is so many issues with the bottoms; right out of the box B don´t work very well some time after using it this kind of fix it self, I month ago the RB start to giving me some issues. For the kind of money MS charge of for this is not acceptable to have this so many issues. When it works is the best controller out there....the problem is it has so many issues

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite Series 2, Great Buy!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always satisfied with the Microsoft Elite Series 2 controllers. I have owned multiples of this item over the years and am still amazed with the quality of product that I have received. Great buy if you are looking to up your gaming controls!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    Best controller I have ever used

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever used. I honestly stopped playing my Playstation 4 because of this controller. Battery life, customization and most of all the tension control on the joysticks are amazing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the battery life of the Xbox Elite 2 Wireless Controller and how customizable it is.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Surprisingly worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IMHO the price point on this controller is a real blocker. I would have tried one years ago at $100, maybe even $130, but near $200 for a controller is a lot to ask. That being said, thanks to not going out for a year I've saved enough money to justify this kind of opulence and I'm glad I went for it. It comes with a charging dock you can rest it on which is nice. I'm mainly a single player gamer so having 1 controller constantly charged is a big deal. I dropped the flippers on the back and swapped out joysticks. The directional pad is an improvement (and you can swap it out too if you disagree). You don't need this controller, but if you're interested and have money to burn you have my blessing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Garzan,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are happy to hear you are satisfied with your purchase and have been enjoying the charging dock and customization options. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Good Upgrade

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life in it is excellent and I love how it feels. Had drift in the right stick for a while but haven't experienced it in some time. It's comfortable to use and I plan to be using it for a long time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alan,

      It's great to hear that Xbox Elite Wireless Controller Series 2 has been a good upgrade for you. We're glad that you're enjoying its comfortable feel, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft