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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16905 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 16,905 reviews
  • Cons mentioned:
    Bumpers

    Rated 4 out of 5 stars

    Great controller, awful build quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Elite series 2 controller. The first two had issues with the bumpers (one right after the one year warranty, the second one almost at 6months). The controller itself offers great utility but for whatever reason the bumpers fail to stand the test of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make awesome the gaming experience; I like the option to personalize it

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Must have controller for Xbox fans

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these controllers. Had the elite series 2 for like 4 years and it finally gave up. Getting the core after allowed me to use my spare parts from the elite series 2 to customize the elite core. It’s a more affordable option if you already have elite parts!

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is nice and the controller has some weight to it. However, the buttons get stuck after very little time using it and it becomes very annoying. Yes, you can use the paddles as an alternative but sometimes there’s games you want to play regularly. 3 stars overall.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2, but sorry that there are issues with it. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great controller but got stick drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contorller is nice snd all but over the time i had it has already aquired stick drift on its first month. Got it within the two first weeks but didnt get warrenty do thats my L

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller makes the regular ones seem really cheap. You won’t want to go back and if you don’t like the finger buttons under, you can remove them. It’s great to be able to charge it via USB-C and not have batteries / battery packs Hands down the best controller and can’t wait for PlayStation’s version soon either. Well worth it and if you’re thinking about getting it, just do it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good controller bordering on great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time will tell on the grips but it’s already way better than the 1rst version with the built in battery and included chargers and a good battery life. While not as precise as I like in the joysticks they are very good. Triggers are great with more adjustability than previous version. Overall I’d say much better deal than version one even though it cost more, if the grips don’t fall off that is, which they shouldn’t.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rich,

      We're thrilled that you're enjoying your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your perspective; we hope you have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality, Stick drift

    Rated 4 out of 5 stars

    Xbox Elite v2

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it when I got my third pair the 2 before that had stick drift and a button would get stuck

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Great Crontroller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. Smooth reflex. High quality, lots of customization&great case !!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried scuff and turtle beach. This is the best controller all around save your time and buy the pro controller!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Gamer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item, takes gaming to a whole new level.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Customization

    Rated 5 out of 5 stars

    A little expensive but worth it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hold a charge for a real long time. It’s also well made and has many options and settings you can fine tune.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    The Best Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wayyy better than the 1st generation, built in rechargeable battery, Bluetooth, heavier with better materials.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Buy but check the buttons

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of issues with buttons sticking and not registering, otherwise best controller ever made

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with the buttons on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Weight
    Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Severe drift right out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the controller as far as the way they made it and the way it feels in the hand. It has a nice premium weight to it that I appreciate. Having the four extra triggers are great I’ve had them for a few years on several controllers so I’m used to that by now but my serious problem is the drift. I’ve read a lot of nightmare reviews about people having a bad drift a few weeks after having it which made me not wanna buy it but I figured I would take a chance. I open the box paired the controller and started the new halo campaign up and instantly there was drift. And no matter what I did or what setting I put it on I cannot fix it I could slow it down a little bit but no matter what it would ruin my game every time . So the fact that I got drift from a brand new controller out of the box is absolutely unacceptable and I will be returning. It’s a shame.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. Great fit for my hands. I bought this to replace an older Elite (4 years old) that was having some issues. I signed up for Best Buy Total before I bought this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller feels really well and very premium

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent controller with many customizationfeatur

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I can say I really enjoy this controller. It fixed many of the minor issues with the elite 1. The controller itself is the size of the average Xbox one controller. The grips feel natural and don't get in my way. The paddels, even though I don't use them, seem like they would be comfortable for someone who uses them. The battery lasts an incredible amount of time before it needs a charge, which can be charged in the case with the attached usb-c cable. Overall, I am happy I bought the elite 2, which is worth the money.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that you're enjoying the updated functionality and design of your new Xbox Elite Wireless Controller Series 2. We're glad that it's a comfortable fit for you, and that you're a fan of its rechargeable battery. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color, Durable, fast action no delay, worth the extra money

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. Like most xbox controllers it will eventually have stick roaming but if you catch it onsale buying it once a year and a half or so it isnt bad if you are a daily user like me.

    I would recommend this to a friend