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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16906 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 198 Showing 3,941-3,960 of 16,906 reviews
  • Rated 5 out of 5 stars

    WORTH EVERY PENNY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first about spending so much on a controller, but after just one night of using it, I'm telling you, BUY THIS CONTROLLER! I used it with the new Modern Warfare and it stepped my game up tremendously. You can customize the paddles to whatever setup you'd like. It makes reloading, switching weapons, crouching, and jumping more fluid with not having to move your fingers all over the controller. It is a must from anyone who is competitive down to casual. No regrets. Worth Every Penny!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Adam,

      We're thrilled to hear that your gaming performance in Call of Duty: Modern Warfare has improved with the Xbox Elite Wireless Controller Series 2. Thank you for sharing your awesome experience, and we're delighted that you feel it's worth every penny. We hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Microsoft will always Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with excellent features. Only problem, is the issues these controllers tend to develop. Personally, I have gone through at least half a dozen of these controllers since they debuted. Stick drift is a gaurentee. Pretty smooth out of the box, but eventually, they'll break in and its not pretty. Bumpers usually are the next to fail. Haven't had issues with the series 2, as far as rubber grips peeling off. Microsoft has been aware of these issues for quite some time. Doesn't seem like they care, even with the looming class-action lawsuit over these contollers. For the price point, I wouldn't say these are worth it. Only reason i bought another one over the Turtle Beach Stealth, is the elite can still accomadate for the M80 mixamp for Astro A40's. For a little extra $, get something with Hall-effect sticks. They dont break as easy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love the feel and the weight of it. The grips are rubberized and I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great quality controller!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been working great with no issue, I love been able to customize and use the paddles and to have peace of mind with the protection plan that covers me for 2 years which is a must with the high end controllers, “I would definitely recommend the controller”

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    This controller is a dream!! *but..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is everything you want in 2020. The only thing I will say is get the insurance. I'm very gentle with all my devices (especially controllers- considering how fragile they tend to be). Alot of my friends have been experiencing knob drifting, and other little things malfunctioning.... Long story short, excellent controller, but that insurance will SAVE YOUR POCKETS in the long run. *My left stick is starting to feel a little lose after about a month or so of having it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you're enjoying your new Xbox Elite Wireless Controller Series 2 so much. Every new Xbox controller also comes with a 90-day limited manufacturer's warranty from Microsoft, so if you do experience a problem during that time, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t really complain about anything regarding the elite controllers they just get the job done and battery life is unmatched

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller, but bumpers break easily

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller worked great, and the paddles on the back were able to work with rebinding native keys, but with the default configuration I was also able to use Steam controller configuration to rebind keyboard and mouse keys to the controller. It had everything I wanted, and it handles very well. But, after about 6 months of use, the right bumper broke, and because I didn't purchase a protection plan I now have to repair it on my own, or just deal with a broken button. I read reviews online about "just rebind the RB to one of the paddles," but come on, no one wants a broken button, and it shouldn't have broken this soon in the first place. I read online that this was a problem with the series one controller, and apparently it hasn't been fixed in the series two. If you buy this, make sure to get the protection plan, because chances are your bumpers are going to break. Other than the bumpers, I've had no problems with the controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite 2 separates itself with the extra paddles on the back. The layout and feel of these extra paddles are much better than other controllers. The programmable profiles are a nice feature as well. If you are a heavy gamer I would opt for the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Elite controller 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and weighted compared to regular controllers. Battery life is really good and usb c cable. Works good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real feel and response during game play. Comfortable grip.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Pricey but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good overall. Pricey. Comes in handy for COD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. Came with extra pieces and all buttons work great. Price was worth it

    I would recommend this to a friend
  • Pros mentioned:
    Feel, Weight

    Rated 5 out of 5 stars

    Great feel.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great feel in your hands. Buttons are nicer than the series 1 controller. I like the weight. A little pricey but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for xbox. Better than the default controller by far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good even for casual gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it came with the pieces and stuff but it didn’t. That’s my fault for not reading it correctly lol. Good product overall tho. I’m not a big time gamer and I’m glad this one is fairly simple to use. It definitely has helped me improve my firing rate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller all around

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Series 2 controller is hands down one of the best gamepads on the market, offering an impressive mix of performance, customization, and premium build quality. Designed for serious gamers, it brings pro-level features that go well beyond what you get with a standard Xbox controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great, best controller for Xbox users

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have used nice rechargeable batteries long battery life customize to your liking

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Best Controller!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on market. All the internal setting that could be adjusted make a difference.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We couldn't be happier you think your new Xbox Elite Wireless Controller Series 2 is the best interface on the market today! We're proud of the package we've put together, and are excited you've found it suits your needs as a modern gamer. Thank you for sharing your feedback with the community! We appreciate your insight, and are glad it was a good investment for you and your home setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good control alot of neat customizable features I my self got the blue buttons to go with it And bestbuy price matchs there competitors

    I would recommend this to a friend