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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16915 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 271 Showing 5,401-5,420 of 16,915 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it expensive, yes. But once you start using one then there is no going back. Love it!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Xbox controller. It works great and I love that you can lock down the trigger buttons so you only have to push them down half way!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great gift for my husband. He liked the weight and size for his hands and it has elevated his gaming experience especially with first person shooter games like COD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    elite series X controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best controller i've ever had. Removeable back paddles are great and overall feel and weight of controller in your hand also feels great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you wanna upgrade your gaming to the next level this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X-Box controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplicity is one of the keys. I had two other brands over the last decade and a half. This one isn’t as tiresome to use. It’s also VERY responsive. A great choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love open box!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic deal on an open box item! Always worth taking a look at!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great overall

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a solid controller and feels great in the hand, the one downfall is when it gets stick drift and you’re unable to fix it in the settings. Other than that the controller is worth it given the hefty price tag.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the comfortable feel and construction of your Xbox Elite Wireless Controller Series 2. The limited manufacturer warranty for this controller has been extended to one year. If you're still experiencing an issue with the thumbsticks, please reach out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Better choice

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the elite series have been a better choice for xbox only thing i wish they would change is the joysticks to the new magnetic ones to stop the terrible stick drift problem that all console makers have

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels to built of decent quality. The only issue that I really have from time to time are the button presses not getting registered. A bit buggy every now and again but still an overall good controller.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but there are better for cheaper. If you want a high end controller go for it but there are cheaper options that are just as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Elite Controller Ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller it’s the best thing since sliced bread. I’m so upset I getting get this controller sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was bought for my grandson for Christmas. He loves the controller. It’s wireless so it gives you a little more freedom of movement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save a few bucks if you already own a elite.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, if you already have an elite controller take the paddles off the back side and switch them over and save a few bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have for pc or xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the grips are great and the ability to change the trigers sensitivities for faster reactions is great. overall a premium product for sure

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job! small amount of stick drift, adjust the dead zones on the game you are playing and it works itself out

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 5 out of 5 stars

    Can’t use a regular controller again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this controller twice until I received one that worked 100%. First one had problems with the A button. Second one had left stick drift. Third one was perfect. For the price they shouldn’t be that unreliable but with the Geek Squad warranty I was eventually pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Not your best bet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that its a bit heavier, the paddles are nice at times but get in the way at other times. This will definitely get stick drift.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts about your new Xbox Elite Wireless Controller Series 2. If you run into any issues with it, the limited manufacturer's warranty for this product has been extended to one year. Contact our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Very good product, works well.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it responds very well and it feels like high qualy. Only thing i dislike was the color but it was the only color available at the time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I decided on this one. It has exceeded my expectations.

    I would recommend this to a friend