Customer Ratings & Reviews

Sick of it. Firstly, the stick tension is uneven. There is always one side that has more slack than the other, and there's a slight deadspace that is taken that you can feel it gently dragging before engaging the track pad. Secondly, the button registration. This was my 3rd try at the elite 2 since it came out and I'm done. The A button in particular (sometimes others as well) WILL NOT register soft presses that aren't directly over the button. They have curved buttons, it doesn't work out well. You have to Mash the buttons if you want consistency. If you play for hours at a time this starts to hurt your thumb joints. The buttons also have varying tension as well. The one I got had a stiff X button while the others weren't. Does that sound premium to you? Just stick with the regular controller. It's very reliable and was well tested before manufacturing, these not so much. They need to figure it out

Love this controller! I have bought 2 now. I play alot and a normal controller will start drifting for me after like 2 months. I had my first Elite Controller for over 7 months. It seriously feels like a professional controller

Used it for 2 days and buttons are sticky and the wireless connection is bad. This is a known issue that microsoft is aware of, this is not an issue with best buy, but with the product. I will be returning and getting a normal controller. This hassle is unfortunately not worth the price. I live the weight and the build of the controller, the ability to adjust the stick stifness was a prime selling point for me

Will never buy a regular controller again. Feels solid works well and last longer then the base controllers by far bought one for everyone in the family after having mine since launch and playing 20-30 hours a week on it

This controller is so comfortable. There’s No going back

Good contoller love the customizable abilties and short stop trigger very nice and high quality

This is a BIG upgrade over the Elite Series 1 controller but doesn't fix all of the flaws. It warrants a five star review because it's the best gaming controller I've used (haven't tried the new PS5 controller yet).

Great quality worth it for the price over the standard controller. Just know this one does not come with the case or any paddle.

The time finally came to replace my series one elite. The improvements over the series one justify the increased price, especially the adjustable tension thumb sticks. Worth every penny. I’m confident I’ll get a few years out of this like I did with my series one.

My son is very happy with this remote. We asked a lot of questions about this remote as well as several others and we are very happy with our decision.

Just in time for my new PC worth every penny best controller on the market.

The weight, the triggers, the sticks... everything is on a different level. Comes w a charging case & a bunch of different add ons. Justifies the price. Heard about durability issues, but I’m sure if you put it back in it’s case you should be good.

I have been gaming for years and I’ve yet to find a better controller. No other controller compares!

Purchased at the end of July '21. In the beginning of Nov '21 the right bumper and the A button both started going out. The buttons work sometimes, but do not always work when pressed. I have taken great care of this controller and have had controllers for years without any buttons going out. Best Buy won't let me swap it out for a new one because the purchase was made too long ago. It is under a 1 year warranty with Microsoft, but to fulfil this warranty I will have to send the controller off and let them perform some tests on it (who knows how long this will take during which I will have no controller). Then if they determine something is wrong with it they will send me a REFURBISHED controller. I spent $200 on this, used it for only 3 months, it crapped out, and now the best I am being offered is a refurbished replacement.. Stay away.

Bought this as a gift. My gamer Grandson loves it!

Great controller for any Xbox gamer. I have the protection plan on this, which I would highly recommend! I've already replaced 2 previous controllers, not because of the quality of it, just because of how much it gets used (and probably dropped).

Great add on for XboxX accessory. Love the color and speed.

Great purchase if you already have a complete set at home that way you dont need to buy the extra bottons after

Great controller, great specs, great battery life, works very well for fps games.

[Employee of bestbuy] The controller is built much better than a standard xbox controller. The sticks are also a huge improvement over the standard controllers.