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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16904 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 302 Showing 6,021-6,040 of 16,904 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and I had a great experience buying. Staff were available and attentive and answered all my questions. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont think I'll ever be able to go back to the basic controller. Will juat have to see how it holds up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST REMOTE I OWNED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little worried about by this remote because all my other remotes analogs seem to go out but this one is still holding strong. The grip the material is holding up and I play at least 4 hours a day. Even though it is pricey I highly recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you consider the Xbox Elite Wireless Controller Series 2 to be the best controller you've owned. Thank you for recommending it to others, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sharp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy the elite controllers just too expensive and always broke. This controller holds up well has a good way to it. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works amazing. The fele of the grips and using the back pedals are smooth. Defiently what i needed from a controller.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good elite controller

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Awesome controller, very sleek and grips are great.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally managed to talk myself into getting one of these and I have zero regrets. The construction, weight, and responsiveness of this controller is awesome. I love how I can configure it and the weight and feel of it in my hands when I am playing.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how much you're loving your new Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of its many customization features and sturdy construction. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 5 out of 5 stars

    Love controller

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I love the different attachments it provides me it’s very convenient to use

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got about five of these things had problems with thick drift, but Microsoft always fix the problem

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HUGE improvement over the original. Haven't experienced the stick drift that the first generation was susceptible to.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came to my door. Great controller really like the customization. Bestbuy did a great job with delivery as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Controller Only Works for 2-3 Months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller itself is awesome, but it breaks super easily. I've bought 2 of these controllers this calendar year and both give out after like 2-3 months of regular use. RB/LB stop responding or respond multiple times for each press. The A/B/X/Y buttons stop responding. This controller is great for the first 2-3 months of use, but both of the controllers I have bought have broken down after a short period of time. If you are going to buy this controller, make sure you get the warranty so that you can return it when it does break down.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. Since you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/controller-warranty

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve purchased! Hands down best controller I would recommend for anybody…

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I’m not having a good time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels great in the hand, has excellent features (hair triggers and custom profiles) and excellent accessories but has one massive dealbreaker. It won’t register 1 out of every 5-10 button presses. Initially I thought it was my fault. “Maybe I’m still acclimating to the new controller and not pressing the button properly”. I know that’s a stupid thought but when you buy a $100+ controller, surely that can’t be the source of the problem. Well, it is. Google it. You’ll see it’s widespread and there’s no fix. Microsoft support will tell you to update the controller firmware. That’s nice but never once had that made the problem less noticeable. If you bought directly from the Microsoft store you’ll be able to send it back to them for a warranty replacement. That’s good I guess.. but should there really be so many forum posts about replacing $100 peripheral? Ok, so how bad is a few missed key presses? Do you play shooters? Imagine doing everything right and taking your time to set up an ambush only to get wrecked because your controller literally said “ lol what?” My recommendation, skip this altogether and spend money on a ps4 or xb1 controller and use them with the usb cable. They’re lightweight, familiar in the hand and they’ll listen to you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller os of top quality and feel. It does not come with the back trickers but you can add them. Be sure to plug it in and upgrade firmware beforw using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable game play

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stick drift. love it. the whole family has one now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels great! The texture grips help keep your hands on the controller! The rear buttons make it better for multiplayer games so that you can also be slightly ahead of your enemy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hope its better than series 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels sturdy and high quality. I like the options for configurations. I just hope its has better longevity than series 1...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it's job well. I am a little bit larger (6'4) with larger hands and it fits comfortably and feels well. Responsive and put together well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2 core

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Very reactive and comfortable..best i have had

    I would recommend this to a friend