Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 11401794
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Remote control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this remote control. Best Buy is the best place do buy
I would recommend this to a friend Great
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loves to game and returns to this same product every few years. Minor wear and tear. Repairs and replacement covered by total tech
I would recommend this to a friend- Pros mentioned:Overall performance
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my husband and he is absolutely obsessed with it and says it works wonder while playing COD
I would recommend this to a friend - Pros mentioned:Overall performance
Best controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I expected the controller to have at least somethings missing since it was open box but there wasn’t anything missing and I’m glad to buy this item cheap cause it’s actually good and fun to play with.
I would recommend this to a friend - Pros mentioned:Overall performance
Controller IS elite
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is great. Definitely improved my game play. Would definitely recommend.
I would recommend this to a friend Such a premium feel, but at a cost
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If price was no issue, i would highly recommend this controller every time. I love how everything is so customizable, i just wish the full set of paddles came with it at that price
I would recommend this to a friend- Cons mentioned:Button quality
Good controller
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is really good and I love it. I gave it a 4 star because one of the buttons fell off and it was really hard to put it back. overall it’s a great controller
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi Silvia,
We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2. If you have any other issues with your controller, please reach out to our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Excellent controller!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new version of this controller & it feels less bulky than the previous one. Have had it a few months and it works excellent.
I would recommend this to a friend - Cons mentioned:Button quality, Stick drift
Not a good buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This would be my 4 th elite. Had hopes for the new gen elite but its just a failure. If youre playing any fps game ,this controller would last maybe 4 or 5 month. Stick drift, button failures and back buttons not responding. It was a head ache especially when you play competitive
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No way would I go back to a regular controller after this. Only con is there’s no share button like on the XSX controller for quick screen grabs.
I would recommend this to a friend - Pros mentioned:Overall performance
XBOX
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller in the world. I would never get anything other than this.
I would recommend this to a friend - Pros mentioned:Overall performance
Free Membership EXPIRED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller is great! But the free Gold Pass membership that came with it was expired! Not looking good! Maybe somebody is taking the membership code for themself. I’m asking for my free code back. Thanks!
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the digital code for Xbox Live Gold that came with your Xbox Elite Wireless Controller Series 2. If this code was a promotion offered by Best Buy, we recommend contacting Best Buy Customer Care for assistance here: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001
If the digital code was packed inside the box, Xbox Support may be able to help you get a new code. Contact them here: https://beta.support.xbox.com/help/subscriptions-billing/redeem-codes-gifting/digital-code-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Battery life
Must buy for xbox gamers
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves this controller with his xbox s really looks great and plays great! He said the battery works better then his old elite
I would recommend this to a friend - Pros mentioned:Battery life
Worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it - battery lasts forever! paddles are a bit hard to get used to, I recommend only using 2 at first (in FPS games I do right paddle for jump, left paddle for melee)
I would recommend this to a friend - Pros mentioned:Overall performance
Control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality , I would once again purchase . Don’t regret purchasing it .
I would recommend this to a friend - Pros mentioned:Customization
Excellent controller
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little heavy but great controller otherwise. Super customizable and really helps out on twitchy game when you have to be quick.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Buy Basic Bontroller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fair price for a decent controller. Excellent customer service.
I would recommend this to a friend Best XBOX Controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great controller! The programmable buttons are great and each of my games have their own specific programming.
I would recommend this to a friend- Cons mentioned:Stick drift
Stick Drift within a few months.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very disappointed with this product after loving my original Elite controllers. It got stick drift within the first few months of owning it. Microsoft did repair it, but it took almost 6 months to receive back. Now the B button is jamming. I highly recommend getting the protection plan.
No, I would not recommend this to a friend Xbox controller
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two of these. They feel like quality controllers
I would recommend this to a friend