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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16854 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers love the overall performance, battery life, and customization options of this controller. Many users appreciate the comfortable feel, useful paddles, and good weight. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 396 Showing 7,901-7,920 of 16,854 reviews
  • Rated 3 out of 5 stars

    Breaks often

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fantastic when it works. but considering the release date of this product I'm on my 5th controller. I've tried a lot of others and none compare to this. I wish I had a more reliable option but I don't. RB went out 4 times and stick drift once.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great XBOX controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller. He said the battery life on this is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improvement over the 1st gen.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is improved on this controller from the first generation. Great matte finish and sturdy enough for long gaming session. Rubber grips can still be improved.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alvino,

      Thanks for sharing your thoughts on your new Xbox Elite Wireless Controller Series 2. We're thrilled that you consider it to be a big upgrade over its predecessor. We hope you win a lot of game matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller to replace the original Elite Series 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much cheaper than scuff

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a much better quality than the original elites has lasted a lot longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sold as advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Connectivity is very solid. No lag and comfortable to hold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, like the button mapping. Just wish the price was a bit cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, comfortable and soft pads , very organized box… the battery last long for a good weekend

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Easy to customize to my personal liking and great for console or pc games

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stick drift less than a month after purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item less than a month ago and it already has stick drift. Pretty disappointing. It’s not a major issue right now as the stick drift isn’t too severe and I mostly play games where I’m always using the stick, but on games where it’s left untouched for a little bit it’s quite annoying. For $180 I’m pretty disappointed that it already has this issue since cheap $20 dollar controllers have gone for years without issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, works great and easy to use. Charge holds for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controler!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a big step up from the last Elite controller. Fit and feel is great and so is the responsiveness of it. I wish the price was a bit less though...

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ryan,

      Congratulations on upgrading to Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its comfortable feel and responsive operation. Thank you for sharing your thoughts; we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this and will never use a regular controller again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller, love the options to remove paddles & d-pad. The only thing is the right stick kept backing off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet dude!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful controller! The ability to customize it is why I bought it. The 40 hour battery life is no joke either!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for your geeks friends

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome. I gifted this to one of my friends and he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best gifts I've ever had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever!!My lady got me this controller and I tell you it is one of the best controllers I've ever had in my life bar none!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled you think your new Xbox Elite Wireless Controller Series 2 is the best interface you've ever used! The in-game control and precision it offers our users is truly unmatched, and we're excited to hear it has been a beneficial addition to your home setup. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller FPS games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hreat controller. This is much better than series 1 and it feels grippy. I have no issues like others have had mine worked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. I’ve had it for a couple months and it’s never failed me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite for Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller as it replaced my original Elite controller that finally just wore out.

    I would recommend this to a friend