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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16851 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers enjoy the Elite Series 2 Core Wireless Controller for its great overall performance, long battery life, and customization options. Users appreciate the comfortable grip and feel of the controller, as well as its weight. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 429 Showing 8,561-8,580 of 16,851 reviews
  • Rated 4 out of 5 stars

    Good Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done i must say. Feels good in hand they really did a good job on this controller.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you think we did a good job in designing the interface of your new Xbox Elite Wireless Controller Series 2! We know the comfort level of our players matters, and made sure to improve the precision and grip textures hosted by your new device. We're thrilled you have found them to suit your needs as a next-generation gamer! Thank you for sharing your thoughts with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great controller in my opinion, and it comes with a good bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you Loved the 1st time just better now.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints . 40hr + battery life / Bluetooth All the switches and buttons feel snappy Multiple game profiles And loving the tensioned thumb sticks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would be 5 but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would be 5 stars but has drift right out the box. Expected better for the price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Fern,

      We're sorry that there's an issue with drift on your new Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if this problem continues we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever, this model is the best of Elite Series

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works well better than the original controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the main reason why I got Xbox Series X instead of Ps5 is because of this controller. A true premium controller. Excellent!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are glad you are enjoying the Xbox Elite Wireless Controller Series 2.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good but fragile

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bumpers and sticks are still very fragile and dont last very long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally awesome product, would totally recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I woulda bought one a long time ago I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted a higher quality controller didn’t realize how useful this thing actually is. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Noticeable difference

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb build quality, you can easily tell the difference. So many ways to customize the the functionality. The hair trigger locks are awesome on cod.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing how the customization features of the Xbox Elite Wireless Controller Series 2 has enhanced your gameplay. We're thrilled that you've seen a noticeable difference, and hope that you win a lot of matches with your new Elite controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller. It's a little bit bigger and feels more sturdy. Took a min to get used to the tiny size difference. So far no issues. I love the triggers ypu can add as well as the different settings you can set . I also love that we can connect to phones as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. Had the first gen but upgraded to this for the new series x. Works great. Much better quality than previous gen.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Y button only registers on perfectly centered push

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playing FPS game and the Y button won't register the push to change weapons while in firefights unless i very carefully and firmly press the center. I'm hoping this is just a bad/defective unit, but only option is to return without a replacement since Best Buy has no stock available. Otherwise the controller feels wonderful and plays great, but not registering every button push on a nearly $200 controller is not acceptable.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that you're experiencing an issue with your new Xbox Elite Wireless Controller Series 2. Hopefully you can exchange it for a new one at Best Buy once more are in stock, but if that's not possible please reach out to Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Elite controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love owning an elite controller. If you’re a hardcore gamer I would recommend obtaining one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, used everyday for the first week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer, just suggesting improvements.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joy Sticks wear out to easy should be an auto recalibration tool in xbox series X, S Xbox 1 , may prolong the joy sticks and controller better along with better or more durability hardware used for the movement and hardware/ parts thats attached to joy sticks all the moving parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great for gaming , i love it and i will always recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT UPGRADE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. Once you use it you won’t go back to the regular controls. I play apex and the paddles help when using heals.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's awesome to hear that your new Xbox Elite Wireless Controller Series 2 has been a great upgrade for you. We're thrilled that it has enhanced your play experience in Apex Legends, too. Thanks for sharing your experience!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft