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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16848 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers enjoy the Elite Series 2 Core Wireless Controller for its great overall performance, long battery life, and customization options. Users appreciate the comfortable grip and feel of the controller, as well as its weight. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 455 Showing 9,081-9,100 of 16,848 reviews
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller more than the original elite. I play FPS mostly and it allows for easy profile switching.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you are enjoying your next-generation controller! Thank you taking a few minutes to share your experience with us. We're thrilled to hear you have noticed the improvements we made in Xbox Elite Wireless Controller Series 2, and that the ease of switching profiles has been a benefit!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Easy online purchase process

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, easy purchase process through Best Buy online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wardaddy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing accuracy and adaptation of buttons to any game! Best controller for the elite or pro player. A Must have! I named mine : Wardaddy due to its awesomeness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best controllers I’ve ever used. It has a very solid feel and the incorporated charger in the case is awesome.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Jamaal,

      We're stoked that Xbox Elite Wireless Controller Series 2 is one of the best controllers you've ever used. It's great to hear that you're a fan of its sturdy construction and rechargeable battery, too. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazong

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always loved the elite controllers. Best feeling and reaponse ever!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My 2nd controller already

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already made an exchange to this controller once due to the A button working sometimes, and I may have to do it again. It's almost as if you have to press the button with a bit more force for confirmation, which is a no go for me. I googled this issue, and others are having similar problems. I didn't get the Best Buy warranty the first purchase, but got it after my first exchange because I don't want to take a chance with a $180 controller that was poorly made. I highly recommended the warranty, or just wait for Microsoft to improve this product. On a side note, the original Elite Series was perfect, and it still works despite the joystick cover wearing off after years of use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller it works amazing. The weight is perfect and the built in battery makes me love this controller even more.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Matt,

      Thank you for sharing your love for your new Xbox Elite Wireless Controller Series 2. We're thrilled that it's been a comfortable fit for you and that you're enjoying its built-in rechargeable battery. We hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Volatile investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love to say great things about this controller, but I can't. Not until they revamp the qualty of the controller.it's not worth a $200 lottery that you know the timer is counting down until its unusable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Needed an upgrade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new controller since my original elite controller started to drift. Perfect replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Con. T. Roller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Works as intended. Works as intended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good got a open box one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was in like new condition and everything worked like it supposed to would highly recommend getting geek sqaud though if your buying used

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but feels like it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 1st gen and unlike many, never had any problems at all. Played a lot of hours and eventually wore out the coating on a thumb stick. This is similarly nice and expensive feeling but has usb c for faster/easier charging and it also has Bluetooth. This is especially nice for use with a PC because you don’t need that adapter that older Xbox One Controllers needed to pair with a gaming computer. It will also work with the upcoming Xboxes for this fall so your purchase is future proof.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congratulations on upgrading to Xbox Elite Wireless Controller Series 2! We're glad that you're enjoying its updated features and built-in Bluetooth support for an easier connection with your PC. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels great in hand. Way better than the regular xbox controller. Use it on my switch from time to time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, love the accessories and how long it stays charged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for anyone and love that i can customize it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So close to the perfect controller...

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is near-perfect. Everything about it is excellent. Except for one major gripe. The analog sticks slightly drift, and they didn't start until past my warranty period. I had to adjust the dead zone to be a bit larger to compensate, and even then, right stick will now turn my character left slightly sooner and slower than it turns right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a x mas gift and he loved everything about it. Also great thing for me is y’all had the best price around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stick Drift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, except for stick drift after a few months. Pay the extra for the protection plan.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Design Flaw - A Button

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the elite certainly does not feel as lightweight and cheap as the standard Xbox controller, there seems to be a design flaw specifically with the letter buttons. When, pressing the A button, it almost never registers, unless I press it with excessive force. I find it to happen most often when moving from the thumb stick to the A button, resulting in pressing it in a slightly upward direction. I already bought one controller, returned it for a replacement, and now the replacement does the exact same thing right out of the box a little worse than the original one. Will be returning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my two BBop boys, Bean and Wubz, as they continue their gaming adventures together, and I highly recommend it!

    I would recommend this to a friend