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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16847 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers enjoy the Elite Series 2 Core Wireless Controller for its great overall performance, long battery life, and customization options. Users appreciate the comfortable grip and feel of the controller, as well as its weight. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 467 Showing 9,321-9,340 of 16,847 reviews
  • Rated 5 out of 5 stars

    Missing Parts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Customer Service! Went to go pick up the controller, was not as advertised, but they were quick to process the return.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A+ controller for its price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for the price it’s actually pretty solid compared to scuf controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item,def for the gamer in your family..very durable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A bit expensive but good!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was satisfied overall but one of the buttons(left up) started to not working after less than a year! and I'm not a "gamer" which means I might used this controller for like 10-15 hours each week. Fortunately I had protection plan on it and I could return it but now this item is sold out and I can't order a new one!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Zola,

      We're sorry that there is an issue with one of the buttons on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Controller Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best Xbox controller I’ve ever used. The quality of the controller is best in its class.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as an open box item, had no issues. Works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent open box controller is excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The used controller was very accurate. The controller was in excellent condition. It had all the parts that come with the controller and was clean and ready to use. I will always trust bestbuy with its open box items and they are always in correct condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our son loves this controller. He is a really big gamer and loves that he can customize his paddles and controls.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Melanie,

      We're delighted that your son loves his new Xbox Elite Wireless Controller Series 2! It's great to hear that he's a fan of its many customization features, too. Thank you for sharing his experience; we hope he has a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely hard to use when you are not used to the back buttons. It's heavier and has nice grip textures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness doesn't last long

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody knows this is the best controller you can get. Also, everybody should know this won't last more than a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good grip, fast response for gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great control, no more buying batteries every other week, I wish they had different skin colors to choose from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller hands down.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the color, this is my second one had to grab another for my wife she was excited n loves it. Highly recommended! if your looking for a great controller and great choices of colors my daughters will be getting theirs soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great replacement for my broken controller. There have been no issues so far and it works how its supposed to. I use it for use on the computer and would recommend if someone needs a good controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall Xbox one controller, would recommend to fellow gamers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great grip

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, comfortable to use. Multi purpose. All the buttons in the back add comfort to your hands while playing video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra paddles, once you get used to them makes a difference in fps games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect controller for gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement controller for my old one and it’s even better than before. Perfect for my gaming experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox control

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best control for any game from rocket league to halo to call of duty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming controller out there. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller i ever owned! I don’t usually go all out but i was tired of regular controller having issues.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mahin,

      It's great to hear that Xbox Elite Wireless Controller Series 2 is the best controller you've owned! Thank you for sharing your experience; we hope you have a lot of fun playing games with your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft