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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16847 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers enjoy the Elite Series 2 Core Wireless Controller for its great overall performance, long battery life, and customization options. Users appreciate the comfortable grip and feel of the controller, as well as its weight. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 512 Showing 10,221-10,240 of 16,847 reviews
  • Rated 5 out of 5 stars

    Amazing Controller!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, i could not play xbox without this controller anymore. Once you use this controller you wont want to go back. The backpedals make gaming so much better. You can customize any button to your liking via accessories app on xbox. The only Issue i have with this controller is the triggers, after some time of use the trigger have become sticky which becomes annoying to use after a while.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that Xbox Game Pass Ultimate Series 2 has enhanced your gaming! It's great to hear that you're a fan of its many customization features, too.

      Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If your Elite 2 is still within its warranty period, we recommend contacting Xbox Support about the trigger issue here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than stock controller. Like the feel in the hands. .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas present for my 16 year old!! Very happy kid, he loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Control

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to use and the paddles help out a lot. Worth buying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A touch above the standard controller with multiple trigger and stick options, highly configurable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #2 elite edition is a nice upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had issues with the rubber grip pads always coming un glued after time and thanks to the black tie warranty i was able to replace regularly!, thank you best buy! now this #2 elite edition seems well made and the rubber grips seem like they are built in! love the feel, but only time will tell if the grips will loosen up. GOT the best warranty in the business again, (just in case), Bestbuy Black tie warranty ROCKS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a different breed. I cant go back to a regular controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Josh,

      We appreciate the kind words! Thanks for taking a few minutes to share your thoughts with us. We agree, once you try Xbox Elite Wireless Controller Series 2, there really is no comparison. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but have a little trouble with it coasting to the left. Other then that great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only competitive gaming controller you need!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only competitive gaming controller you need. If you PC game this is the only way to go. I own both elite and ps dulesense... Own a PS5 not an XBOX.. With that said something about the look feel weight responsiveness back paddles everything is just better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller made

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really an elite controller. Very well built and is easy to use. This is cheaper than a custom controller and has every feature that a custom one has. XBox did an excellent job with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. MNakes playing video games so much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is so much better than the original version! Definitely worth the upgrade

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Juliegore

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found the buttons stick now and again but overall he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably best PC controller out there.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller. I dare say better than a scuf and way more durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great way bette me than the other controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Bought for my godson and he loves it. Recommended!!!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mike,

      Thank you for taking the time to recommend the Xbox Elite Wireless Controller Series 2. We are glad to hear your godson is loving it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Much better the 2nd time around

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a marked improvement over the previous model but is still without its issues. Mainly it randomly disconnects from Bluetooth while playing any game on PC. There is no rhyme or reason that I can tell, but its been a know issue since launch. There doesn't seem to be any part of Microsoft that wants to acknowledge the issue either. I've been told by their support to buy the Xbox controller wireless adapter, which in my opinion is unacceptable. For a nearly $200 peripheral that has a wireless technology built in that should allow me to play, the fix should not be to buy another $30 part. Other than that the upgrades they did to this controller are far better than before. The controller grips are one piece now so it shouldn't separate and fall apart like the last one. Also the bumper design has been retooled so the broken bumpers shouldn't be an issue anymore. Hopefully the push a firmware fix for the connection issues soon because having the controller flake out during a game is very annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Nice controller with great quality. It’s very durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was a gift for my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his controller he has the first one that came out to he wanted to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable. Better than any of the regular xbox controllers.

    I would recommend this to a friend