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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16850 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers enjoy the Elite Series 2 Core Wireless Controller for its great overall performance, long battery life, and customization options. Users appreciate the comfortable grip and feel of the controller, as well as its weight. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 537 Showing 10,721-10,740 of 16,850 reviews
  • Rated 3 out of 5 stars

    Decent controller but needs replacement every 12mo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this controller. I’ve had it for about 4 years, but the biggest issue is that I need to replace it at least once within each year, whether it’s due to joystick drift or bumper buttons not working properly. Luckily, I bought the warranty ($60) and I’ve been able to get it replaced without dropping almost $200 every time. Wish it was higher quality but I’ve settled for this because I simply cannot go back to a regular (paddle-less) controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Leveled up gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller instantly increased my gaming capabilities with the added back paddles and customized thumb stick height adjustment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, great feel, paddles are slim and not in the way

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    a little over priced

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in your hands and got a nice weight to it. Grips are comfortable. The only thing that's my con is the little switches that controll the triggers sensitivity have rubbed off. They still work but feels like little needles when trying to adjust them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t think twice. Get this controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s expensive but worth the cost. Awesome controller with interchangeable sticks. Wireless/wired I normally don’t do reviews. Doing this review for a chance to win $400 gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Best 1 I've used so far. Would recommend!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Troy,

      We are happy to hear that you would recommend the Xbox Elite Wireless Controller Series 2. Thank you for sharing your thoughts!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller, lots of different options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, I really enjoy the adjustable analog sticks, they come in handy for various games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic controller. Way better than series 1. Need another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller will ladt for a long time very durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded PC controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling controller with solid button feedback. Happy to have upgraded to this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for price point even tho it was open

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is very comfortable and the easy to navigate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    X box controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller and the ability to switch songs between games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller and the same day shipping from Best Buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Izzy,

      Thank you for sharing your experience with us. We are thrilled you are loving the Xbox Elite Wireless Controller Series 2.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The best controller you could buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this new controller on my Xbox series X. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Perfect Controller?

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller M son loves it he says its perfect.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Alonso,

      We're thrilled your son thinks their new Xbox Elite Wireless Controller Series 2 is the perfect fit for him! The in-game control and dexterity it offers is a true leg-up when it comes to competition. We're happy it has been a positive addition to your family's home setup! Thank you for taking a minute from your day to share your story with the community. We appreciate it, and are excited to be a host for your family's next-generation gaming experience.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. It is one of the best controllers available.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sammy,

      Thanks for the kind words! We are happy to hear that you are loving the Xbox Elite Wireless Controller Series 2. We hope it enhances your gaming experience.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift and my boyfriend loved it, expensive but worth it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sarah,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad your boyfriend loved his gift and you are satisfied with your purchase. Have a great day!

      Best,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    ELITE 2 !!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow far superior from the elite 1. No more batteries fully customizable!

    I would recommend this to a friend