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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 16851 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers enjoy the Elite Series 2 Core Wireless Controller for its great overall performance, long battery life, and customization options. Users appreciate the comfortable grip and feel of the controller, as well as its weight. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 542 Showing 10,821-10,840 of 16,851 reviews
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't wait to use it I loved the first one the second one will be way better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is wonderful just a few defects for example the bumper don’t last long at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    elite for the win!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new controller - easy to use and charge. holiday season deal was well worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality Good customization and features Manual helpful and easy to understand Does not come with paddles or extra thumb sticks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product very pleased the besttttttttttttttttt

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you are pleased with your purchase, and that you think your new Xbox Elite Wireless Controller Series 2 is our best model yet. We're thrilled you are enjoying your time with it! Thank you for taking a few minutes from your day to share your thoughts with the community. We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    X box controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what my son wanted for Christmas. He said it’s perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery. Sold out everywhere . Great remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels better than the first series. The extra features make it more useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life, great controller, connects easily to my pc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT CONTROLLER FOR COMPETITIVE GAMERS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT XBOX GAMER CONTROLLER... USE ORIGINAL EQUIPMENT

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great idea for a controller, poor quality.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this controller 11/16/19, I use it mostly for PC gaming when playing my 3rd person adventure / action games like Nioh, Sekiro, and Dark Souls 1-3. Sometime in May the back switch to lock the triggers broke off, strange since I never use it to lock my triggers. This week 6/15/20, my right bumper broke, it now sticks and does not make clicking sound anymore. I do not game that much since I have a 10 hour a day job, I am also involved in online classes for my degree and I am a father. So I normally game about 2 hours every other day. The controller has not even lasted a year for me yet. I feel for the price of the product it needs to be able to last longer, I am not a hardcore 6 to 8 hours a day gamer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is a huge upgrade over the basic model

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of profiles but unnatural paddle positon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nearly as good as the previous gen. I like how you can have more than 2 profiles (3 loaded at any time) but the controller is narrow than the previous gen one and, as such, the upper paddles require you to curve your fingers to access them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pro gaming controller, I liker tha quality and the color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my grandson and he was so excited. He loves it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Angie,

      A brand new Xbox Elite Wireless Controller Series 2 sounds like a wonderful gift for your grandson! We're delighted that he loves it so much, too. Thank you for sharing your experience; we hope he has a lot of fun with his new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller I have used, bottoms work great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, It's taken my gaming to the next level!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Brent,

      We are happy to hear that the Xbox Elite Wireless Controller Series 2 has taken your gaming to the next level! We hope you continue to enjoy this product. Thanks for taking the time to share.

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great lroduct

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has great battery life and grip feel. You won’t be disappointed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for recommending Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its comfortable grip and lengthy battery life, too. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Open-box item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I ordered this, I knew it was an open-box, in great condition. That was true. It didnt come with the original box, but every item was accounted for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Alternative for a replacement.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot cheaper than buying a traditional elite series 2 xbox controller, definitely a buy if you're boughten a regular elite series 2 controller as all the parts are compatible with this version.

    I would recommend this to a friend