Customer Ratings & Reviews

Best controller I have ever bought. Hair triggers are the fantastic!

[Employee of bestbuy] i like how many buttons it has. makes me have a lot of control of the game + allows me to be better. ive been able to hit some sick shots in Call of Duty with it

Works great as a PC gaming controller, i was glad to upgrade to this model

Love this controller so much! Best controller ever

The person it was purchased for loved it. It was a Xmas gift.

Better than the series 1 but still has little drift

Jump and Still aim. I can slide and still aim. I can reload and still aim. I guess I don’t need To aim if I’m reloading, but I can

Mine was open box, so it was both cheaper, and a little flap of the plastic covering the handles had come loose. Works well, and the paddles are a good idea.

Great gift for my teenage grandson who loves gaming. He was so happy with all the extras that were above what he can do with a regular controller.

It is a great controller, but for myself at full price it makes no sense. If you game a lot and want customizable features it is perfect.

There are two main issues with this controller that I believe every single controller suffers from, just due to the design. First, unresponsive face buttons. If you're the type of person who grazes over the buttons at an angle with a lighter touch then I can guarantee you will have problems, especially with the Y and A buttons. I have yet to come across a Series 2 Elite that does not have this problem. Out of the dozen or so that I've played with literally every single one had this problem. If you're more of a masher type then you probably will not encounter this, this is an issue specifically for players with a lighter touch. I do not have this issue on the Series 1 Elite or the stock OEM controller. Second, this controller has massive dead zones, and it's a hardware issue not software. No amount of tweaking in the Accessories app will solve this problem, it's clearly hardware related. People who aren't sensitive to dead zones may not notice, but if you rely on precise analog sticks for shooters and such then this controller might drive you nuts. Also, no adjusting the tension in the analog sticks does not help. Many people are having all sorts of other problems, like faulty shoulder buttons, sticky face buttons, etc but I believe the two issues I outlined above are a result of the poor design and will plague literally every single controller, it's just that many people are button mashers or press the buttons at a 90 degree angle so they don't notice. I'm amazed more people aren't complaining about dead zones because that too is an issue I've seen on literally every single Series 2 I've touched, I guess I'm more sensitive to it than others. I absolutely do not expect Microsoft to resolve these problems. Their terrible 90 day limited warranty is a testament to how they don't stand by their own "pro" level products. Even Microsoft doesn't trust these controllers, why should you?

Awesome controller. I can not say enought about it

Great great control. I love it. Feels different. 1

This works for now, but I have been through 3 of them and have to use the warranty each time it breaks to get a replacement, which ends up breaking, and then I am forced to buy another one. Should last longer for the price

Good controller but its missing most of the stuff that comes with the all black Elite Series 2, doesn't have the hard case or the back paddels

Very high quality controller. Unlimited button mapping, with precision settings on thumb sticks and triggers

I bought this against my better judgment after being burned by a series 1 controller and two warranty replacements thereof a few years ago. The right thumb stick on this unit was abnormally loose straight out of the box, and, after some test driving and adjustment, I found that the unit has major stick drift that cannot be adjusted out. While there's a good chance a replacement unit will give me better luck, I strongly suspect that the series 2 suffers from the same potentiometer defect that series 1 did and thus any replacement I get will eventually start drifting, too. I'll be returning this and looking into other controller options.

I had a razor wolverine before this, have to say it's awesome. Took a little getting used to but love the flexibility of it. Good job this is one for the books.

Great performance but wears out quickly. This is our second controller like this and it only lasts about a year. However, it performs much better than the standard controller. I would recommend this product but I would also recommend purchasing the extended warranty with it.

I bought this to replace a broken controller - great choice.