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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16854 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers love the overall performance, battery life, and customization options of this controller. Many users appreciate the comfortable feel, useful paddles, and good weight. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 562 Showing 11,221-11,240 of 16,854 reviews
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then the first one. Must buy!! Better then scuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a beauty!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was amazed since I opened the box. Great product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still has some drift…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a gift to somebody & somehow the controller still had a small drift. Something I didn’t expect with such expensive controller. Past the return date so nothing I could’ve done anyways

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its better than the previous model. The paddles are a bit smaller and shifted compared to the previous model. Takes a little adjusting. USB-C is always a plus and an internal rechargeable battery is good as well. Comes with its own stand for charging in which i assume is the reason the shift in location of the back paddles.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how well your new Xbox Elite Wireless Controller Series 2 is working for you. We're glad that you're enjoying its design upgrades and internal rechargeable battery. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Face buttons are unreliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great controller with inconsistent front buttons. if your buttons dont always register take it back and get a replacement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    ITS IN THE NAME

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TAKES GAMING TO THE NEXT LEVEL WITH ABILITY TO MACRO AND TOGGLE BETWEEN CONTROLLER SETTINGS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a great controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller goes way above other controllers for gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband and he loves it. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take your gaming to the next level

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always felt the Xbox controllers felt to be good quality, but the Elite controller takes it to the next level. This definitely feels like great build quality. The paddle shifters take a while to get used to, but once you do it really helps take your gaming to the next level.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Insure this product or dont buy it ANYWHERE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the pro elite series 2 xbox controllers have issues. I have owned for different controllers and always seem to develop a problem with either LB or RB about 4-5 months in. To be totally honest, unless you have a total tech membership this product is not worth the money. If you would like to follow through with a purchase just ensure you get insurance for it because it will definitely give you problems within a short time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the $

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont last. A button and back paddles only work intermittently after only 50 hours of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I needed my favorite color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son has the white pro controller and have always been a little jealous. When I saw that it came in red, I had to get it. Plus I saved some money with buying an open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Helps me destroy kids in cod

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    My 2nd faulty controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original purchase was May 15, 2020. This will be my second time returning a controller in 2 years. This one I received after using my replacement warranty July 17, 2021. I purchased a 2 year warranty each time. It’s very upsetting because every time I have to return this faulty product I also have to purchase a warranty that’s going to cost me about $59 which is ridiculous. Each time it's issues with the controls. The first time, it kept drifting during gameplay. Now with this remote it's the left thumbstick that won't respond pressing up and if it does respond, it's very delayed. This is a $180 controller. I've never had to return a $60 controller. I keep giving them more money because I know I'll need a replacement. I would not recommend this unless you want to get stuck in a loop of continuous replacements and warranty purchases of $59 which is the cost of a regular controller which will last you years. It’s definitely not a one-time purchase item. I am very disappointed by this product because when it was working, it was great but it has less than a years use. It's just not made well--at least the ones I keep getting. Maybe it's just Best Buys stock, I don't know. But this is it. Last return, no more warranty purchases for me.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Designed to fail

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start by saying this is a good controller and the battery is incredible. I've used for probably 100-120 hours total and have minimal damage from dropping it once when I first got it and that's all. However the Right Bumper decides to only work about 1/3rd of the time, conveniently this started 2 days after the warranty expired.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Never play without it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better then the first series, can't play without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a controller not much to say when one breaks and the warranty is gone you gotta get another one or you can't play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy purchase and glad I had the option to purchase with ZIP 4 payment plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product for a better quality experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you wanna play competitive this your controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a really good experience with this controller

    I would recommend this to a friend