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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16854 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers love the overall performance, battery life, and customization options of this controller. Many users appreciate the comfortable feel, useful paddles, and good weight. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 569 Showing 11,361-11,380 of 16,854 reviews
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it much nicer controller for long gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love every adjustment you can make definitely helps with gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gooooooooooooooooo00000000ooooooooooooood controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gimmie the $400

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works.Y button is a little loose but It does not bother me. Microsoft knows about it but I guess it does not bother them as well. Lol.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better for this price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be better... I have some drift on the left stick, and the right bumper is a put squishy. I might take it back and try again... maybe its just this one thats bad

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It WAS great.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, this is a great controller, but it still has insidious defects. Purchased in July of 2020, and now 5 months in, the left joystick drifts constantly. After further research I discovered that Microsoft has begun manufacturing a “improved” version of the same controller (model FST-00008) versus the FST-00001 version. The model I received is the latter. Most people who have purchased this seem to be experiencing the same issues. I have the Best Buy protection plan, and intend on replacing this controller when Best Buy gets it back into stock, and am hoping for the newer version.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you would rather not wait for a replacement through Best Buy, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Gamer Controller In The World Of Games...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller! For the money, what you get is more than controllers like scuf. Case, interchangeable pieces and seemless setup.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it new from Bestbuy, mine was scuffed up. It’s quite disappointing that a controller at this cost isn’t perfect upon unboxing. It did feel nice in my hands, that’s why I gave it 2 stars instead of 1. But disappointed how it looks. Nothing special about spending 3x the cost of a normal controller, unless you’re a sweaty gamer that needs the paddles, but even then better options are available.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, doesnt come with the case or paddles which is why its cheaper, feels the same just different color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to step your game up, literally!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller, was hesitant to buy but the adjustability on them was way more than i imagined

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so smooth and easy love the paddles easy to map

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    7 elites in 4 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bumpers always get unresponsive the controller is great but not when You have to replace it every 3-4 months

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    'A' button has major sticking issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The overall feel is good, it doesn't feel cheap. But the A button sticking prevented me from gracefully climbing into my favorite camping spot in Modern Warfare. It sticks down every 4 to 5 presses. Now sold out so swapping isn't even an option, might just upgrade the grips on my elite 1 and push it back into service. Revisit this controller when the kinks have been worked out.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Nate,

      We're sorry that there's an issue with the A button on your new Xbox Elite Wireless Controller Series 2. If you're not able to exchange it for a new one, we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox One Elite 2 controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there. The handle and different option uses for this controller can not be beat by any other controller

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stick drift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 3 months of use the stick drift is crazy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Color really stands out, easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to replace atleast 5 of my Elite controller series 1 for one reason and one reason only. Terrible bumpers. Luckily I always had geek squad protection. I was hopeful with the release of this controller and thought they would up the quality of ther high-end controller but I was disappointed. After about 2 weeks the bumpers became extremely inconsistent and started to register 2 clicks instead of 1. You can imagine how annoying that would be in a game of fortnite for example. If you’re looking to buy, I highly, HIGHLY, suggest getting the geek squad protection plan because 9/10 you will need it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, layout, and accessories for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than scump

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller really helps me elevate my gaming experience to the next level

    I would recommend this to a friend