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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16854 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers love the overall performance, battery life, and customization options of this controller. Many users appreciate the comfortable feel, useful paddles, and good weight. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 572 Showing 11,421-11,440 of 16,854 reviews
  • Rated 3 out of 5 stars

    Extra functionality does not compensate for bulk.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra paddle functionality is a nice touch. Not the best in ergonomic design. It is a bit bulkier than what I prefer. A bit more stream lined design in the area of the finger-to-palm grip.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a controller like this and it’s amazing to play with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had one of these before but did hear alot about them. There is nothing bad i can say about this remote yet. Think itll be my go to remote from now on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome but heavy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller, can remap all button to the back ones and the only down side of this controller is that its a bit heavy and the button kinda have to press hard

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Needs better build quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are awesome but the build quality is terrible. After a few months the grips are coming off again. Ive had a few of these and the same problem still remains.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for pros

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have if u got game###!!!!!!!!!!!!!!!!!!!,,,,,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the first

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Adjustable hot sticks is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandchildren approved

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Grandchildren enjoy the faster responsiveness of this series. They seem quite impressed. For me? Way overpriced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller best custom button layout, Never had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paddles are a game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customizable back paddles are clicky, Confortable, and good quality, the only downside is battery, it can't be changed once the lifespan ends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth buying if you play a lot of Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller !!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always room for improvement

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good upgrade from the series 1. I just wish the rubber grip backing. Other then that it’s a great controller for shooters and racing games.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy GSP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased two of these and both are starting to having issues. One controller randomly disconnects from my Xbox and the other is starting to have stick drift issues. They work great, but definitely buy GSP.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Adrian,

      We're sorry that your new Xbox Elite Wireless Controllers are experiencing issues. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft; if they're still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Enhanced Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is very responsive and the grips feel great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got one for my son loved it so much I got one for myself. The adjustable thumbstick tension is amazing overall perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good , definitely a game changer for call of duty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. I dont know why i havent bought one until recently. I like the fact that i can have different profiles saved directly on the controller for different games. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks brand new

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt come in original box but it cane with everything included in the original package. Works great. Love the fact everything is adjustable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My Third Defective Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd defective controller. My first one lasted 5 months and the right trigger started grinding and not pressing correctly, I had that one sent to microsoft since I purchased my first one through them, and am waiting for it to be fixed. I just bought another one through best buy, and when I recieved it in the mail, the controller sounded like it had broken bits of plastic inside moving around, So today it was exchanged but they only had red, so I had to pay 11+ dollars extra for the difference just to get an exchange. Geek squad checked the new controller to confirm it was a good one without problems. When I tried it at home the joysticks sound like there is sticky residue inside them, and when I press down on the joysticks and rotate them, they get stopped in rotation by some internal defect that doesn't allow them to rotate as they should, and when I use the left one and aim to the bottom left side and try to click in, it simply will not press in. These controllers are plagued with defects right out of the box, with zero quality control what so ever, and even geek squad missed this defect and said it was a good controller. I will be returning this product plus the 2 year extended warranty I bought for it, which is needed for these controllers because they WILL break eventually if not already defective right out of the box. $130 for the white one, $140 for the colored ones. an xbox series s is 250$ This controller is half the cost of a CONSOLE, yet has the worst quality control I have ever seen at 37 years old, and gaming since I was a kid. If you get a defective controller, don't let Microsoft get away with it, return it immediatly. It is the only way Microsoft will learn that all these returns will push Microsoft to want better quality control.

    No, I would not recommend this to a friend