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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16854 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers love the overall performance, battery life, and customization options of this controller. Many users appreciate the comfortable feel, useful paddles, and good weight. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 574 Showing 11,461-11,480 of 16,854 reviews
  • Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve ever use, it is expensive but it really is worth the price, got an extended warranty because I’ve heard they are prone to have factory defects over time, would recommend other people to buy the warranty too, bought it 7 months ago and it hasn’t given me any problem.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for taking the time to share your thoughts. We are happy to hear that you are enjoying the Xbox Elite Wireless Controller Series 2 and everything is running smoothly. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Better then scuf

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, switched from scuf controllers and just wow. Paddles took some getting used to tho. Very well done all around. Recommend protection plan tho. I had LB(left bumper) get sticky so just went to best buy n swapped. Very happy. Only thing scuf has better would be customizations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A change up from gen 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the elite series 1. I don’t know if this is worth the upgrade if you already have an elite controller. The improvements are great, and much welcomed but that being said had my elite 1 controller not broke and I know what I know about the series 2. I wouldn’t have upgraded.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Xbox Elite contoller

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] My favorite controller I’ve ever played with, is a little heavy compared to the other Xbox controllers but other then that it’s an awesome controller!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully some internal improvements

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a replacement for another elite series 2 that bumper buttons wire out on. Hopefully internal component quality is better. Had better luck with the original elite controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whose got paddles? I've got paddles!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the xbox elite gen 2 controller! Probably the best controller I've ever used, easy to modify and remapping is a breeze!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller out there. I use it for PC games. It's expensive, but you're not going to find anything better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD CONTROLLER

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller love the way you can change thumb sticks and has adaptive triggers, but there is times where the buttons don’t respawn as quickly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It’s alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller constantly gets stuck drift but feels good on hand. If you play FPS don’t get this

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good build

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad controller. If you are using it on a daily basis I would go with a scuff and learn 2 paddle as it’s more reliable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually really looking forward to this controller and was fairly disappointed. One of the analog sticks became drifty within a week and the back paddles are very small. Overall the controller looks great and has many options for variability.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Susie,

      We're sorry that there is an issue with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected, performs well, definitely one of the best xbox controllers if not the best. Only slight complaint is the back buttons are a little stiff, just had to get used to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're going to game for 3 or more hours a day and have long sessions, the Elite controller is a must. There are cheaper ways to go, but this is an excellent controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid remote. Not perfect but solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Near flawless control but had a small stick drift that persists today. Button layout is hard to get used to but is a somewhat quick learning curve if you’re going one button at a time

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry there's an issue with the thumbstick on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed in the United States on November 4, 2019 I honestly cannot find a single flaw on this controller. I’m also not quite sure how Microsoft or anyone else could top this. It is pure perfection in your hands. The price is absolutely worth it in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller for Xbox hands down. The ease of use and modularity are amazing and things that I didn’t know I needed. I won’t be going back to a regular controller anytime soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 12 yo grandson. He already had another wireless contriller that he wasn't very pleased with. He really likes this one. I think i might have scored a few grandmother points!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is it worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your a gamer its for you.i realized im not lol to hefty on the price for a controller if you got the $ you good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Much better than the first version. 3 levels of trigger resistance. Internal battery. The paddles are a little shorter so it's not as easy to tap accidentally (it still happens from time to time). The construction and materials of the controller are pretty good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited you love it! We've packed a ton of power and customizable functionality into your new Xbox Elite Wireless Controller Series 2, and we're thrilled you've noticed the improved performance it hosts. From paddle redesigns to updated grip textures, we've optimized the entire device, and couldn't be happier you have found it to suit your needs. Thank you for sharing your thoughts! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Love it except for one thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very nice controller with all the bells and whistles. But my big con was the fact that i cant use my battery chargers. Can only use the plug and play which when you are far from tv gets annoying. If they fixed this id buy 2

    I would recommend this to a friend