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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16855 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers love the overall performance, battery life, and customization options of this controller. Many users appreciate the comfortable feel, useful paddles, and good weight. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 578 Showing 11,541-11,560 of 16,855 reviews
  • Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that we can buy the replacement for this without buying the whole thing over again. So worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I had a white one bit my son broke it. This one will not be touched by children. They have their own

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buuuut....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller but just after about a month of actual use, the right joystick has slight drifting.... for something as expensive as this I'd expect the controller to be tougher than this. Ive never experienced this with any of my other xbox one controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new favorite xbox controller. I have been wanting to try this controller for a long time and when I started getting into Souls games, it tipped me over the edge. It's been a wonderful controller for ease of use with soul's games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. It has definitely elevated my gaming to the next level in almost every aspect. The only reason I’m giving a 4/5 review is because the left thumbstick on the controller has malfunctioned after only 8 months of owning it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Highly recommended

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I like the controller but it gets sweaty- compared to other controllers. Overall good controller. Paddles are fire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy replacement plan. Good controller. Just the grips started coming apart after almost 2 years of use. Plus the right bumper was worn out.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but can be beeter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So it’s a great controller but it can break very easily unlike its predecessor only lasts me a year but a warnty

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to exchange it for another control but great service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Must have....

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your in the market or looking for another controller this one is a no brainer... type c charging... case as charging base... the ability to configure the way you prefer. Big upgrade from the original Elite controller. This is the second one I ordered. Ready for the xbox series x.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing how much you're enjoying your new Xbox Elite Wireless Controller Series 2. It's great to hear that you consider it to be a big upgrade over its predecessor, too. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Amazing but needs work.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thd controller is phenomenal. Ill never go back to a regular controller. Now I do play 8-14 hours a day, but after only 6 months my left bumper (LB) is going out and I'm not very happy about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This controller is great game-changing!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third Elite controller I've purchased. I have one Elite series one and two of the Elite series two one for me and one for my son we both game together and it has taken both our games to the next level! Microsoft customer service is really great to helps out with anything needed

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's fantastic to hear that the Xbox Elite Wireless Controller Series 2 has been a game-changer for you! We're glad that it's helped enhance the gaming experience for you and your son, too. Thank you for sharing your experience; we hope you both continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It didn’t come with all the extra buttons or joy sticks but I had extra ones. Elite controllers are great for building in Fortnite.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Stick drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These elite controllers have stick drift. I bought three of them. Hopefully the elite three will be better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Wonderful

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband spends time on his Xbox most every night. He has had the original Elite controller ever since it first came out. Someone we know accidentally broke one of the bumpers, so I surprised him with this for Christmas. He loves it even more than his last one, and that's saying something.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      A brand new Xbox Elite Wireless Controller Series 2 sounds like a wonderful gift for your husband. We're delighted that he's loving it even more than his first Elite. Thank you for sharing your experience, and we hope he continues to get a lot of use out of his Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Best Xbox Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, but will start noticing wear after about a year if you're careful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! My boyfriend loved it! I would strongly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product to level up your gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth operator. It took a little while to dial in but after you get used to it this controller takes your gaming to the next level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is very durable and is a quality build. The controller is easy to program with the accessories app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love the color. The color cord is great.

    I would recommend this to a friend