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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16856 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers love the overall performance, battery life, and customization options of this controller. Many users appreciate the comfortable feel, useful paddles, and good weight. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 583 Showing 11,641-11,660 of 16,856 reviews
  • Rated 4 out of 5 stars

    Too expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too much different compared with the lower price version.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the accessories and case, Charge last several hours and you can play while charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best xbox controllers I've used much better than the first elite. This has not had the issue with the rubber coming loose like the first elite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and great overall product. Got a great deal on a open box item.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great Controller with an *

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller, the feel, the function are great. Only is that knocked down to 1 stars was the A Button. The A button consistently gets stuck. It does not take long for it to return to normal but when you are in the middle of game, a sticky button could be the difference between owning the game and getting owned by the game. I am going to return it, as it is unacceptable to pay close to $200 dollars for stick button. I know I am being harsh but, if you have paying this much money for a controller, you would expect excellent quality control on the part of Microsoft. I have the first series and never had an issue but I can't say the same for Series 2

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good not Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while the controller is an amazing product the durability of the product is lacking a bit, the bumper button for my controller went out so I was thankful that I had a total tech membership to help me replace the item whennit started to fail. it is a lot of money to spend for a controller but the added bonus of everything it offers over a standard controller is worth it. heres hoping the next version is better quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller . I’ve heard pros and cons but it’s been good for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controllers, but they do have issue's. I've had two left bumpers go out over the year, but I wouldn't use any other controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. It has a nice weight and I love all the customizations on it. Great battery life too!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth 100$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control but I started noticing a lag on the right trigger and “A” button.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    5 months later

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s actually a really good controller love everything about it only thing I had a tiny problem was with after 3 months the RB bumper stopped working it can be easily fixed but just hope they fix that soon on these controllers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flawed but good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite controllers. The thumbsticks eventually lose the tight feel and the right bumper will not consistently take inputs due to wear and tear. Despite the negative, I love this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    game changing controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great controller! Improved my game play enormously. only fault was the right R1 button was loose, easy to exchange through best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read good reviews about using this controller for online gaming. It took some time to get used to this, but well worth purchasing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buyer Beware.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware: Controller feels good in hand, worked well for 4 months. The internals began to give out and the button responsiveness went down to a point of no input. Further inquiry from others leads me to believe this is a common issue in this controller series. Before you buy be aware you may shortly be involved in the back forth of shipping this controller out for repairs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please keep in mind that this controller does not come with the charger and case like the black $180 one does! It also does not come with the extra thumbsticks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The elite controller feels amazing and has a good build quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Play Flexibility

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the peripheral has added an additional ability of flexibility to my gaming experience. This controller also adds a level of confidence because in utilizing a familiar controller during my gaming.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buttons would not register.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited to get the controller. Looks great, feels great, was very disappointed. Every time I pressed the A and Y button I had to press very hard if I didn’t it would not register. This happened very often. The button did not get stuck it just would not work correctly. After having this issue I did some research and found a large amount of people having this problem even after exchanging for a new controller. I returned for a refund and will just use my regular controller. If they can fix this issue it would be great, but this is a deal breaker.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing feeling pro controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was great. The construction felt solid and of high quality. I wanted to keep it but it just didn’t feel the same as the dualsense which I was used too.

    I would recommend this to a friend