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Customer reviews

Rating 4.4 out of 5 stars with 16856 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers love the overall performance, battery life, and customization options of this controller. Many users appreciate the comfortable feel, useful paddles, and good weight. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 586 Showing 11,701-11,720 of 16,856 reviews
  • Rated 5 out of 5 stars

    great item

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son so happy with this purchase as it is my second one as I washed the first one in bed sheets. A big expense that was my fault.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bumpers become problematic

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bumpers will stop working after a while. I have had it for almost a year and I started having issues about 6 months in.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, really changes your playstyle..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best investment

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for shooting games it’s really perfect for every game honestly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Elite Control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition, awesome to use. Perfect for gaming. Bought it online, got a message when it was ready. Picked it up, in and out the door. Quick service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I like it but it doesn’t work well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top bumpers stopped working with the first month. 3 months in, they work every now and then. I’ve had issues in The middle of a game with them and it has been frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox did it right with this!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Love the idea of diffrent Byron layouts making buttons i use more at the easiest access with the paddle buttons!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick access to difficult buttons

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The four paddles on the back allow for quick and easy remapping of buttons. I like that I can have save up to three different versions for different games.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    1 year review - Don’t waste your money.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I had the elite controller 1st generation, and it stopped sending audio to the headset. I thought that it was my headset so I bought a new one. I had the same issues with a new headset. I found out that it was actually the controller. After my elite 1st gen failed (after about 1yr.), I bought the elite 2. I figured the failure of the first may have been a fluke. However, after about 9 months, the elite 2 started to have issues with headset audio… Which happened after “A” button issues. Then, I started to have issues with the controller randomly disconnecting from the xbox in the middle of gameplay. Now, it just totally failed. All of a sudden (middle of gameplay), half of the buttons stopped working. Tried resetting the Xbox, resetting the controller, and still not working. Don’t waste $200 on a controller that only lasts 1yr. Happened with my elite 1, and again with the elite 2.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely was a wait to get this controller but it’s so comfortable and amazing to the feel. You can adjust the thumb sticks with a tool and it feels like the original controller or 360. Think it’s also cool it’s rechargeable already included and the case is super nice.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's awesome to hear that you're enjoying the comfortable feel, customization features, and internal rechargeable battery of your Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience, and we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband absolutely fell in love with this controller. He was so excited to have certain settings available with a push of a button for each game he played.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for call of duty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was honestly thinking it wouldn’t make a difference I play a lot of call of duty and it honestly helps movement in the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better feel that the normal xbox controler. The ability to choose what feels comfortable is great

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Elite controller is poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th time purchasing out of warranty. (1-3 were all the first gen elite controllers). 1st controller had stick drift even with dead zones set crazy high. 2nd controller right thumb stick was pressed and never retracted. 3rd controller the battery would die after 10 min of use (had to use wired). Decided to give a shot at the second gen elite figured they might have ironed out their issues AND NOW MY 4th has unbelievable controller drift. I will never buy a overpriced controller again from Microsoft. I’ve wasted almost 800 I’m just happy this last controller took a **** before the return date was up. It’s sad because I really loved the controller but I can only take so much abuse. I will be returning tomorrow

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    BUY THE WARRANTY BECAUSE OF STICK DRIFT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s heavy compared to the rest of the newer gen controllers. But the stick drift is unreal. Whatever you do, make sure to purchase the warranty if you buy this controller!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry that there is an issue with the thumbsticks on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to use came ready to go! I do have an issue that with the RB button doesn’t work all the time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but one issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: customizable, sleek, very easy to use Cons: the hit sticks don't completely work. yes movement is there but the controller does not recognize when I push the sticks down. The value is there with the open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went a cheaper route and bought a pre-owned, It was only $110 instead of buying one for $200. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly versatile settings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replaced a well used controller. Although a little pricier, i was pleasantly surprised at how versatile the settings were and the simplicity of adjustments for most any play style. Money well spent in my opinion !!! Very pleased with this controller choice !

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear how pleased you are with your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its versatility and customization features. Thank you for sharing your experience and we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    It’s good but has flaws

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very good concept but the flaw of it the bumpers goes out like in 3-4 months of use

    No, I would not recommend this to a friend