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Customer Ratings & Reviews

$170.99
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Customer reviews

Rating 4.4 out of 5 stars with 16888 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 609 Showing 12,161-12,180 of 16,888 reviews
  • Rated 5 out of 5 stars

    Buy one now!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pushed off buying one for a long time and should have bought it years ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox elite controller series 2 is amazing. They feel great in your hands and the quality is up there. A lot of customizable options and buttons. A little pricey but worth the price if you are a series gamer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bobby,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the quality and customization options. We hope everything continues to run smoothly!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    High end controller !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my husbands birthday ! He kept having trouble with his old classic Xbox controller. Now he is happy and doesn’t complain since this controller can be adjusted according to your liking and comfort.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      A brand new Xbox Elite Wireless Controller Series 2 sounds like a fantastic gift for your husband! We're glad that he's happy with its customization features, too. Thank you for sharing your experience; we hope your husband continues to have a lot of fun with his new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series x controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my dad and he loves it! Hes 66 and plays video games like a teenager. Bought yhis for his birthday last month. He doesnt even use his other controller anymore and now wants a new headset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite 2 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest controller you can buy! Makes you better at all game play with minimum cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller, buy additional warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, it’s the most configurable abs comfortable controller on the market with tons of features. Cross your fingers and hope you don’t get stuck drift. Buy the Best Buy warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice controller, my son loves it. Check Amazon price as Best Buy will price match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his controller. It's versatile and he loves that the toggles are interchangeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the series 1 for about a year now and was seriously impressed with series 2. The drift is starting to show but as with any controller purchase it’s recommended getting the warranty extended through Best Buy.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part, but sorry that you're experiencing an issue with thumbstick drift. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If it's still within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing tbh!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly cannot find a single flaw on this controller. I’m also not quite sure how Microsoft or anyone else could top this. It is pure perfection in your hands. The price is absolutely worth it in my opinion.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are thrilled to hear you are enjoying the Xbox Elite Wireless Controller Series 2 and its features. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Knowledgeable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who helped me was a ton of help. He knew about about computers and live streaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    his is my second elite controller purchase, got as a gift for my kid. Only set back it does not come with accessory pack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally an elite controller in my favorite color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know you can mod these with cheap part on amazon, but I much prefer it already being the color I like most :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mapping

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live the versatility of this controller and the way that you can map the buttons and have multiple settings on the controller for different gameplay styles with the switch of a button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller no problems what so ever. Very customizable and sturdy. Only con is the trigger stop caps will fall off over time. (Ps I had this controller before for about 3 years with heavy use)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has been my main controller for the past 5 years. Works great would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this new Elite to replace my other cheap Microsoft controllers. You can tell they put a lot more effort into the manufacturing. Easy to setup and bind keys on different profiles. I’d buy this again even if expensive.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Congratulations on upgrading to your new Xbox Elite Wireless Controller Series 2! It's great to hear that it's been easy to set up and start using. Thank you for sharing your experience; we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    My 4th controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t use anything else but I feel like they get worn out way too fast and often. They need to be made with better quality. If you’re going to purchase it, but the warranty with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was nice but spend the money to get the whole effect. The bumper paddles and so forth.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely better than the stock controller. Sturdier and the buttons and sticks are firmer.

    I would recommend this to a friend