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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16888 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 613 Showing 12,241-12,260 of 16,888 reviews
  • Rated 5 out of 5 stars

    Best all around.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to pair it with pretty much every device i own makes it worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly Elite

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is possibly the best gaming controller currently to ever be made. It’s new features up to and including the adjustable tension screws give the upper hand when gaming online. Pick this up you will not be disappointed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's awesome to hear that you consider the Xbox Elite Wireless Controller Series 2 to possibly be the best gaming controller ever made. We're glad that you're enjoying its new customization features as well. We hope you have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Didnt last long

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great at first but didnt last long. Started getting drift 2 weeks after use

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    True gamers!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Star ⭐️ ⭐️⭐️⭐️ game app!!! I recommend to AlL REAL console gamers!

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breaks way to easy for the price after a few months stick drift and imputs not going through any $60 controller will be better only plus is the integrated battery and weight feels more luxurious being heavier.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth service

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to find what I was looking for thanks to the workers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh. 50/50 on this. Great when it works.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned 2. Both have stopped working. Updated controllers and been on Microsoft support multiple times to trouble shoot. USB stopped recognizing the second controller. Bluetooth kept disconnecting. The recommendation was to downgrade the controller software via the Xbox console due to the windows upgrade not being compatible with their own freaking ELITE controller. So basically Microsoft makes

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price, Stick drift

    Rated 1 out of 5 stars

    STICK DRIFT AFTER 1 MONTH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift after 1 month with light play. Save your money or buy a scuff controller because I am dissatisfied to a max spending this much money on a terrible product. All I can do is warn others.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, yes. Playing both Pc + Xbox and being able to map controller buttons. Just awesome. Plus being able to switch button profiles with one button. I haven’t had any trouble with thumbstick drift nor sticky buttons

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Still Quality Control Issues in 2022

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this controller when it works but my goodness its 2022 with Microsoft about to launch I white version of this same controller and I am about to exchange this one out for another controller due to problems. In 2020 I bought this controller and out the box it would not register when I pressed the "A" button. I remember thinking well when I can get my hands on the Series X I will try to buy this Elite Series 2 Controller again. Fast forward to Sept 2022 and I have had my Series X for a month now and the controller that came with my Series X does not register the Y button anymore. So I decided to try the Series 2 controller, verified using the Lot number that it was a 2022 manufactured model and came home to test it out. Out the box the "A" would not always be recognized, I noticed in game so I used Xbox Accessories to test out the buttons and sure enough all the buttons work fine and register in the test but the "A" button does not. Back to Best Buy to exchange. Came home with exchanged Elite 2 that had a 2021 lot number and sure enough the "A' and "B" buttons do not register with every press so I am on my way back to the store to exchange again. Stay Tuned...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built strong controller . Its awesome that the parts are interchangeable also! Works amazingly with pc gaming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the add-ons weren’t so hard to come by. But sturdy, and I like the customization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the first generation and love this one even more. Mine unfortunately broke and getting a new one is seemingly impossible for some reason, but seriously still give this product 10 stars out of 5. Nothing like it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Alex,

      We're glad that you're a fan of the Xbox Elite Wireless Controller Series 2, but sorry that there's an issue with it. If you haven't already contacted Xbox Support for assistance under its 90-day limited manufacturer's warranty, we recommend reaching out to them here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customizable bumped depth is really nice. Everything feels great and seems to be built well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller and Bedt Buy was the only one who had it and for a better price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    He loves it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas gift for my grandson. He's really into gaming and really loves this controller. Says he can do many things that he struggled with before using a regular controller

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Junk! Failing buttons, won't charge, stick drift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on this. Microsoft hasn't learned their lesson from the first gen Elite. Plenty of people have issues with stick drift, buttons no longer registering clicks, etc. My controller is about useless right now. First off, I hardly ever use this controller. I bought it for PC gaming, and probably use it once every few months. That said, it's already worthless. - The bumper buttons fail to register unless I slam them - A button often does not register clicks - No longer charges when in the case/dock, have to use USB cable Either I'm lucky for not having stick drift, or it's just because I don't use it often enough. Either way, this controller is not worth the premium. Unfortunately I am past the warranty by one month so I can't send it to Microsoft for repair/replacement. How do ELITE controllers have a shorter lifespan than the vanilla controllers? Having owned an Elite 1 (broken) and Elite 2 (broken), I will never buy another Elite controller even if it has a 5 year warranty, because it's not worth the hassle. I'll be using 8bitdo from now on.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Missing features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks cool, but doesn’t have all the features of the regular elite.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome looking controller and a great addition to give you an advantage online ad a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Hit or Miss

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A hit or miss with quality control. When it works as intended, its fantastic!

    I would recommend this to a friend