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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16888 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 614 Showing 12,261-12,280 of 16,888 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller and the paddles a bit pricey but you pay for quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    $400 Clutch

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to write this review for a chance to win a $400 gift card. Soooo heyyy buy this controller really great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for Xbox gamers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. The grips do not come off like the series 1 controller. Live the charging dock for the controller. Do not need to worry about changing batteries. If you are a Cbox gamer, this is a must have.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kevin,

      We're thrilled that you love your new Xbox Elite Wireless Controller Series 2. It's great to hear that you're enjoying its built-in rechargeable battery and updated grip. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller there is

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for $90 as an open box deal, and it’s so worth it. A must have if you have an xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this controller and the left sticc was already kinda messed up. BUT WHO CARES MICROSOFT AND BEST BUY ARE THE BEst!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this controller for one of my friends, & honestly he says that’s it’s amazing. He plays competitive Fortnite & the controller gives him a bigger advantage against the other players.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kevin,

      What a great friend! When looking for an improved user experience and optimized in-game control, you can do no better than your new Xbox Elite Wireless Controller Series 2. We're thrilled your friend has seen an improvement in their gameplay! We're glad it was a good investment for you. Thank you for sharing your feedback, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Elite Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is awesome! feels professional and strong build! my only complain would be that the paddles at the bottom are place in a why that may make you pouch them in, even when you don't want too.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your thoughts. We're happy to hear you're enjoying the build of the Xbox Elite Wireless Controller Series 2. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great addition With A Price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not recommend this to a casual player. This is a hefty price but if you are looking into have a slightly better advantage in fps. I would highly recommend this controller!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Back buttons

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is bigger than the traditional controller and the extra configuration of the back buttons helps alot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 2 Core

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same size as the series X controller. This is the elite 2 without the extra sticks and D-pad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got what I expected and worth every penny. I like all the customizations available

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    DON'T PURCHASE IF YOU'RE AVOIDING STICK DRIFT!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware. If you're like me, than you bought this "high quality" controller because you were sick of getting analog drift every year or two after buying a new controller. Do yourself a favor and don't gamble on these elite controllers thinking it will fix your issue. I purchased this 6 months ago and already have severe stick drift. I even bought what I thought was a 2-year extended warranty because I was expecting this to happen, only to find out it's just some worthless $40 Geek Squad service. Best Buy will not refund this defective product. I take care of my controllers. This controller has seen minimal use and goes right back in the case after using. I don't even play shooters or racing games or anything. I play casual, easy going RPGs that don't require you slam on the sticks and still this "Elite" controller couldn't handle it. It is pretty though. If you're looking for a $250 elite paperweight this is definitely the product for you.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Too expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t feel that this provides any real advantages for the money, just too expensive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Saved the Game

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This core system helped me recover from loosing my main elite controller. I reused all the parts with thus saving a lot of money in the process.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    To many issues

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally best feeling controller but the Reliability is terrible issues with Bluetooth buttons double tapping and stick drift

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Nick,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Cant go wrong

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the upgrade to this controller. its pricey but well worth it. Also the protection plan is great as well. I've also noticed that my headphones work much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect controller for your gaming experience for Xbox 9ne and Xbox next gen, I Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX X

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought open box and all is good the only thing I did not like is when returned to the store Techs did not clear old info from remote that’s a no bueno situation other than that all good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Does not come with paddles which is okay.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    elite

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS great. back buttons are a plus for first person shooter games. no issues with controller.

    I would recommend this to a friend