4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$170.99
Save $29
The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16895 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 640 Showing 12,781-12,800 of 16,895 reviews
  • Rated 5 out of 5 stars

    Quality gaming at great price!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid loves these! It was a great deal on open box!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Doesn’t buy skill

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for a competitive advantage and easy to use controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absoultely love this controller. Use it on my pc and bought one for my son.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dana

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves this controller. Get the warranty from best buy even though it was covered under microsoft. Just easier and seamless. My son is hard on his remotes, he is 10.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing! We are happy to hear your son is loving his Xbox Elite Wireless Controller Series 2. We hope he continues to enjoy it, wishing him happy gaming.

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Bumpers, Stick drift

    Rated 1 out of 5 stars

    Could be a good controller butway too many issues

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick drift, unresponsive face buttons, bumpers that go bad and don't respond, thumb sticks that snap back so hard they make you face the wrong way. Microsoft should really be ashamed of their quality control.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully Last Longer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase I'm just hoping it last longer than the first series I bought and exchanged a couple since I had either buttons break or drift. This one feels better built than the them.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for letting us know how happy you are with your new Xbox Elite Wireless Controller Series 2. While we don't anticipate that you should run into any issues, please reach out to Xbox Support if you do. They can be reached here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Get the extended warranty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement for my son. I definitely recommend getting the extended warranty. His last controller lasted about 2 weeks past the standard warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the color

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't come with paddles or any options but the color scheme looks nice.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Not worth the price.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of this controller is fantastic but there’s serious stick drift issues. Also, the problem with interchangeable parts makes the different parts loose over time. THE ONLY plus is that it’s rechargeable like all controllers should be anyways.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely satisfied with this controller. It is very comfortable and responds well with my reaction time. I would highly recommend. It’s a little pricey, but seems to be well built.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kevin,

      We're delighted that you're satisfied with your new Xbox Elite Wireless Controller Series 2. It's great to hear that you're happy with how comfortable and responsive it is. Thank you for recommending it to other gamers.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    new xbox x series controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work great to be a open box. I didn't have any problems with it. but i paid 104.00 and everything work great .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat option if u already have an elite that went bad. Or if you dont care for the extras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller love how it feels and how it responds quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Controller love the customization options and accessories

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing PC Controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an excellent controller to use on PC for Steam & Gamepass games!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can charger it in its case!! The only concern is the bottom right came loose but snapped back in place. Maybe its so you can swap them out with different colors in the future?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming controller ever made

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller and the fact that it now has bluetooth making it able to be used with my apple devices and consoles with the right adaptors .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great product. First time buying an expensive controller and it was worth the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for a better gaming experience. The back paddles really come in handy to up performance.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 1 out of 5 stars

    Prone to Drift

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this controller certainly feels more substantial in hand and boasts several custom button configurations, I've owned 3 and they've all had similar problems. Buttons not responding to input and "stick drift".

    No, I would not recommend this to a friend