Customer Ratings & Reviews

this improved series 2 controller better than its predecessor. it is more reactive it has fewer glitches and the charging is going through the case so it has a lesser chance to break

The series 2 is a much needed upgrade over the original. This controller feels sturdier than its predecessor. I wish it had a removable battery but that is the only detractor for me.

My son loved it ! He is over the moon. It’s very easy to use

This was a present for my grandson and he loves this controller. It has excellent game, easy to handle, easy to use, and easy to charge. Overall excellent buy!

I'd give it 0 stars if I could. The button that is used to sync it to the Xbox devices is broken so I can't sync it to any other devices now and it's stuck synced to my PC. I haven't even owned it for a year yet. It's a real shame I liked the paddles on the bottom of the controller but can't see spending another 170$ for another one.

Amazing product that gets the job done seamless and efficient

Great controller. Died early but replacement was the easiest thing ever. No complaints

I shouldn’t really be surprised every Xbox controller I’ve gotten has had an issue. I was hoping that years after the launch of the elite 2 controller that they have at least made improvements from when I last had it. They definitely have not.

[Employee of bestbuy] It’s a amazing controller but don’t drop it can can break with ease

I had doubts about buying a open box controller but I have to say it was in really good condition no issues all the parts were there I’m definitely impressed

I am pleasantly surprised by how nice this controller is. Really like the multiple customization options. The carry case and rechargeable battery is an additional benefit.

White looks great, cheap price, didnt need all the case and sticks

I use this controller on my PC more than my xbox, but can't go wrong with the Series 2. It just makes you better!

not bad it really helps with fps games lots of customizable options

Good product great for competitive gaming. Would recommend

Works great, love the customizable logo LED color.

Very good quality . Customer service is top notch.

We own two of these series 2 “ elite” controllers and now this is the second time both controllers have had to be replaced in the past year due to the bumpers and/or triggers failing. Prior to this we had the first elite controllers and they had to be replaced 12 times between the 2 controllers due to the same failures. It’s funny how our $60 controllers that came with our systems are still in great order and functioning properly. I don’t think we will be buying these again. It’s disappointing to know that Microsoft can make a great system but can’t produce a controller that will last. To top it all off, Buy Buy is “out of stock” because these controllers are always failing. It’s so bad that Best Buy hiked their replacement/warranty fee for this item.

I bought this controller about 6 months ago, and right out of the package I noticed the buttons (mostly A and B) not registering when pressed. I ran the button registration tester in settings and about 2 out of every 10 presses were registering. I returned this controller thinking it was just bad luck, but the new one had the exact same problem. Now 3 months later the controller has developed the worst stick drift I have experienced in a controller. Really Microsoft? What an upgrade from the Elite 1, you guys really learned from that one. I will be exchanging once again when Best buy has one in stock. Truly pathetic. In no way is this review about Best buy! They are a great company to work with and really take care of you in cases like this. There is a reason Microsoft doesn't warranty their own pathetic products.

Controller House you take control of your game more accurate