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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16904 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 664 Showing 13,261-13,280 of 16,904 reviews
  • Rated 5 out of 5 stars

    Great controller for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller for the price. Great for call of duty games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, super responsive and premium build.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service every time we go to Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Makes gaming so much fun and with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller for a great price compared to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome...so my son says. He loves it and makes things better I guess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got excited when I was able to get my Series X. So much that I bought an expensive freaking controller. Good thing it’s awesome!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The next-generation gameplay hosted by your Xbox Series X Console only improves with the addition of your new Xbox Elite Wireless Controller Series 2. The in-game precision it offers is truly unmatched in the space! We're thrilled you think the experience so far has been awesome. Thank you for sharing your thoughts! We appreciate your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Get the dub

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller i've used to date. The back pedals are a game changer for shooters. Can't go back to a normal controller now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improvement from Series 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The textured grip, tension control, and 3rd gaming profile are such a huge help. Perfect accessory for my One X and will definitely use it with my Series X next year!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Right thumbstick

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it’s just this specific controller, but more times than not the right thumbstick is super sensitive and sometimes over moves to a direction… kinda like a deadzone problem… makes it hard to aim consistently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 10 year old son. He is happy and enjoying gaming. I found the best price at Best Buy. Paid $140 for a $180 controller. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being an avid XBOX fan, this controller is a great addition. It is easy to customize with accessories app or change the back triggers. I LOVE the wireless charging.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kenneth,

      Thank you for sharing your awesome experience with your new Xbox Elite Wireless Controller Series 2. We love being able to charge it wirelessly, too! We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an awesome controller at a great price!! Would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for about 6 months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller was great for about 5-6 months. From then on, the left bumper, left joystick, and right trigger all started showing signs of ware at an increasing rate. Thankfully, I purchased the 2-year warranty :-P

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is probably the best I’ve had the grips are amazing the usb c charger in the case is awesome 100% worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tunes

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller to lay down some heat it’s nice for tuning in games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down best controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t a serious gamer until I got this controller for myself during quarantine can’t lie the paddles get a little annoying but it’s something to get used to

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Dave,

      Thanks for sharing your experience with your new Xbox Elite Wireless Controller Series 2. We're glad that it has helped enhance your gaming experience, too. If it seems like the paddles get in the way, it's possible to remove them entirely. We hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well on pc. Use it and I don’t have to map it like the PlayStation controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so worth the extra money. If you really enjoy mainly playing FPS, I’d recommend this 100%. Takes my fast pace gaming to a whole new level! Literally!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 has enhanced your gaming experience. Thank you for recommending it to others, and we hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great feel

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Great for Monster hunter world. Slow when using Bluetooth but I use it wired. Expensive but worth the price.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Alaistair,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 has enhanced your experience playing Monster Hunter: World. Thank you for sharing your thoughts; we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft