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Customer Ratings & Reviews

$170.99
Save $29
The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16905 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 666 Showing 13,301-13,320 of 16,905 reviews
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice and it works really good and the peddels fell good too

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broken in 30 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the older version and never had any problems, I love the way this one feels if feels smaller and I love that you can recharge it in the case. The problem I’m having with it is that the left stick it moves up by itself, can’t play destiny like that, bought it on November 7 and I called today to get a replacement. I’ll give it 3 stars because this controller is not cheap, and is not delivering

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth EVERY Penny!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flippin Awesome! It workes really well, and every motion is just SUPER fluid! Im going to take as much care of this as possible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller that has amazing customization options,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best open box purchase I've made in the last 2 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall great, but bluetooth connection issues is annoying. needs to be resolved by microsoft. bought wireless adapter to resolve issue

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that you're experiencing an issue with the Bluetooth connection on your Xbox Elite Wireless Controller Series 2. Xbox Support may be able to help! We recommend troubleshooting the problem with them here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Customization
    Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Works really well... until it doesn’t

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features on this thing are awesome. It really changes the way you can customize your gaming experience. I played with it a few nights per week and in less than a month the stick drift renders it almost unusable. Not worth so much money if it can break this quickly

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller small sticks. Very good for comp gameplay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recomended, easy to use, user friendly, I use for pc snd xbox serie x

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller ive ever owned, the customability is excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy but requires a warranty due to easy wear and tear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller Xbox

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with the options of the paddle and response time of triggers

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    5 Days of Use = Broken Controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this $180 controller expecting a decent controller, the A, B, X, Y buttons came defective, they will not input 100% of the time. I will say that other than this issue, this was the best controller I have ever used

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers I’ve ever owned. Worth the price. Especially if you’re into competitive gaming. The triggers on the back can make or break a match!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best controller yet

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Didnt come with accessories to add to the controller!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alright, not amazing but still pretty good for what you get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Definitely is well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    elite controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome performace and precision. its a winner. :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build and works great. Im loving it. Ibhighly recommend.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing at full retail.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned for less than a year. I’m already experiencing LB and RB buttons not registering presses. I play almost exclusively FPS games so it doesn’t work well for me to have something that doesn’t function like it should. I had a Series 1 controller that lasted for a couple years even though my grips were falling off and it had a broken shoulder button. The quality of this one is nice up front but the quality and longevity of the materials used is subpar. I will have to try to use the warranty and see how that goes. I didn’t have Total Tech at the time I purchased this. I cannot recommend this at full price. Total Tech membership makes it $40 cheaper and that might be reasonable but not $180. I have owned SCUF and Razer and a few others when I had my Xbox One X. All have their issues with time. I will be buying a few other controllers to try out for less. Waiting on a TB Recon wired as we speak and might try the PowerA as well.

    No, I would not recommend this to a friend