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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16853 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers love the overall performance, battery life, and customization options of this controller. Many users appreciate the comfortable feel, useful paddles, and good weight. However, some customers have reported issues with stick drift and button quality. The price point and bumper durability were also mentioned as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 16,853 reviews
  • Rated 5 out of 5 stars

    Worth Upgrading

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant in getting a refurbished controller, but as soon as I began using it all that went away. Clearly another level than the standard controllers, but ultimately price speaks volumes and the base price of this device is understandable and still exceeds tolerance. At half the cost, then absolutely a done deal. Same can be said for a standard controller for that matter. These devices shouldn’t be priced the way they are and neither should anything in the console category as they’ve exponentially climbed towards absurdity. If hardware has outpaced game resource demands, then either we don’t need to refresh systems for another ten years or someone needs to tax the system resources with something amazing, to which they have and it didn’t need teraflops. But I digress…awesome controller and refurb totally worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3 years 3 Controller XP

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had 3 of these controllers Overall performance is solid but has a desync issue every other day, bumper buttons are the most common to break, stick drift doesnt really occur until 3-4 months of use. Durability is very good, and freedom of button layout is comp asf and very helpful for swapping games. Dont recommend using this for fights games.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4th one I’ve owned. Loved them all (except the bumpers that always quit working, suggest mapping them to the back)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    red elite pro 2 xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like that it takes no batteries rechargeable the ergonomical grip immerses me more in the game with better handling the buttons are quicker and sharper and make for faster typing and the charge seems to last longer than the original contoller. the red is just awesome color its my daily standard now . customizable with potental for paddle shifters on back i recommed im intrigued with

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love this controller but it's falling apart.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the hefty weight the controller has, and I can't play without the paddles anymore. However, after about a year of use the right bumper sometimes drops the input. while one of the paddles feel stiff. On top of if I squeeze it a little to hard it cuts off. And it randomly disconnects. I really love this controller. I just wish it lasted a little longer for the price tag

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller for competitive gamers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is decent with this controller but when you look at other competitor controllers with paddles like Scuf which go for (200+) the price is fair. Its a huge improvement from the first elite controller. Better thumb stick options now with higher tension and Xbox 360 size thumb sticks. Battery life on this controller is amazing I can play for days without charging. Paddles on the back take more force to engage which feels a lot better while using. Only downside and this is nitpicking is that the tension needs to be a little higher on the 3rd setting to replicate the perfect 360 controller. Also the 360 thumb sticks don't have enough grip. But I highly recommend also buy the 2 year warranty. So that if you receive wear and tear or any other issues you can replace it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lewy,

      Thanks for sharing your thoughts about your new Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its upgraded customization features and appreciate your feedback as well. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller I have always wanted one since they came out it is very good I would recommend getting the travel case with it buy it…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller no drift with replacement parts. Really durable and comfortable to hold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended and it very comfortable to use compared to the stock controller type.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controllers love em. Nice you can get this without all the accessories for less!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to program the A,B,X,Y buttons to the bottom levers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So amazing I bought a second

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller I’ve had a lot of fun with it and ever since I bought one I can’t go back to just a regular controller. This is my second one and I was sad when I broke my other one and happy to be able to get a new one and it’s even my favorite color. The controller itself is amazing and feels great to hold. The controls are customizable and the paddles definitely give me an edge over my opponents. I highly recommend buying this controller if you want quality for a good price it’s definitely worth the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent controller but some issues on PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Elite Wireless Controller Series 2 feels a lot better than the included controller in the Series X/S and seems more like a true "next gen" controller. I primarily use the Xbox Elite 2 for PC gaming. On Steam when connecting via Bluetooth the controller has worked flawlessly except with Batman: Arkham Knight which required telling the game it was a 360 controller with custom mappings. Surprisingly with Xbox PC game pass I ran into many more issues when connecting via Bluetooth, I found connecting via the included USB-C cable works better for game pass games, otherwise on BT I run into issues where some of the buttons aren't mapped properly and even when manually mapping them they don't respond correctly or at all. Being Xbox's flagship controller, I would think it would run seamlessly on Xbox game pass. The experience may be better on consoles but this controller is billed as an Xbox/PC controller and should work well on both. Other than those issues, which largely are corrected by connecting via USB-C, I like the controller quite a bit. The rumble feature feels much more natural than the included Xbox Series X controllers, which felt to me like technology from 10+ years ago with very basic and clunky vibration feedback, lightweight and a need for AA batteries, especially when compared with the all mighty PS DualSense. The Elite 2 controller has a nice weight to it, the thumb sticks feel solid, snappy and respond nicely. I haven't used the paddles much but I like that they are included and could see them being useful for many games. The grips feel good as well and make the controller sit securely in your hands during gaming sessions. The controller also feels more balanced than the X/S. This controller comes with a quality, corded 9' USB to USB-C cable as well as a rugged case that doubles as a charging station. Within the case it also includes a tool to adjust the thumb sticks as well as an alternate D-pad. Overall this is a large improvement over the included X/S controllers, and some of its PC compatibility issues which are a bit frustrating can largely be overcome by tethering with USB-C.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Remote for PC or Xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent and no issues with connecting or stick drift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product had deals in store also price matched

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller featuring enhanced movement and durability

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox wireless controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox wireless controller is comfortable to use, light and quickly reactive. It is also durable over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has been through hell with the amount of times it has been dropped, but I still have no stick drift and it works amazing. The feel of the controller in your hands is equivalent if not better than a scuff controller. If you are debating between an Elite controller vs a Scuff, definitely buy this because a scuff controller will get stick drift after 2-3 drops, and is very fragile. For reference I have really huge hands and it doesn’t seem to effect the feel of the controller in my hand at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Worth the price, and feels smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox elite 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old controller was about be on last leg cause it kept freezing up and act like I press scroll a few times up and down so it was time to throw my old controller in the recycle when I got look at demo of this controller and feel and touch it got to say its comfortable to hands what sold me that has battery build in it so didn't have put battery I using on my old controller so that's plus if it last longer then battery I had on my old controller it will be a plus but its worth paying extra if you play a lot of xbox games and other stuff I chose this one cause I was think if I get another regular black controller is going give me couple problems in coming years so didn't want take change so I went with this one but does anyone know how change color on xbox button on this controller if any one can tell me I appreciated if last me long time I will think about buy another in the future when it breaks

    I would recommend this to a friend