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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16915 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 697 Showing 13,921-13,940 of 16,915 reviews
  • Rated 5 out of 5 stars

    Dope

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish the extra parts came with it and bot seprate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, feels perfect in your hands and the features are easily worth more than what the controller costs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic well worth the money biggest thing is its rechargable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great so far. Does not have all the accessories of the elite though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller!!!!! There are alot of configurations that can be created with this controller. Would buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy with discretion

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, however, I think even when purchase new these are actually refurbished, because my first controller after few weeks right shoulder button doesn’t work consistently and after a year later I exchange it for new one and this time the left shoulder button doesn’t work consistently… Bad on on Microsoft side.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. Unless otherwise noted, this product is sold brand new and are not refurbished.

      The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    Paddles can't be mapped to keys on PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure this is a nice controller when used on an Xbox, but the whole reason I upgraded to this controller was because I wanted to have the ability to use the additional 4 paddles mapped as keys on a keyboard. After purchasing and setting up, I find out this is not possible, at least not natively. The only thing the paddles can be used for is as a 2nd A/B/X/Y button for 'comfort'. There is an app out there you can buy that supposedly will make this work, but I'm not paying $180 for a controller that won't natively do what it should. Returning.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. It’s awesome. It is easy to use and is very nice for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for competitive gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and great to play competitive games. Definitely recommend this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for any Xbox, however strongly recommend getting a protection plan since it has a built in battery

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing. We are happy to hear you're enjoying the Xbox Elite Wireless Controller Series 2. We hope you have fun with it!

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Wrok great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no issues. .

    I would recommend this to a friend
  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    Not what it use to be. Avoid.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my Gen 1 Elite Controller, but I am not pleased with this second “improved” iteration. It doesn’t allow for my own batteries, requires charging of the built in (not replaceable) battery. A money grab by Microsoft. Have had this controller 2 months and my A button is already not functioning 100%, the Y button sticks, the joysticks are walking and the battery is requiring charging each day. First generation controller lasted nearly 3 years before it started walking. Do not waste money on this controller for the paddles alone, look for another option that will warranty longer than 6 months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of line...recomend to buy........................................................................

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you are loving your new Xbox Elite Wireless Controller Series 2 so much we've earned your recommendation! When it comes to choosing the perfect interface for next-generation gaming, you can truly do no better than your new device. We're thrilled to be a beneficial addition to your gaming setup! Thank you for sharing your thoughts with us. We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever the best part is you can set 3 profiles for different games on one controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GET REPLACEMENT PLAN

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller BUT GET THE REPLACEMENT PLAN the stick is known to crap out on these

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry if there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Elite 2

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Definitely worth purchasing. The build quality was way better than I thought it would be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fiance is OBSESSED!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control gives you so much control over how you game. All the adjustable features make it so much easier to play how you want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it. Looks great. Pricey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a best controller according to my 12 years old son! I like the look of it. Pricey for sure but Xmas you know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t think upgrading from a series 1 would make my gaming experience very different. I was wrong. This controller is the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this as my main controller has greatly improved my gameplay in Call of Duty Modern Warfare

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ernie,

      Thank you for sharing how Xbox Elite Wireless Controller Series 2 has given you an edge in Call of Duty: Modern Warfare. We're glad that it's become indispensable for you and hope that you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft