Customer Ratings & Reviews

Excellent controller. Had to buy the extended warranty because our first one broke after a couple years.

Excellent! Much better than regular Xbox controller !

I had an issue with the button schemes because it wasnt registering any inputs but it was mainly because of the Steam software and by deleting all inputs i fixed it. However i got a more serious issues and that comes down to the wuality control. The vibration motor on the left side works good but the right side sounds very cheap as if it is hitting some piece of plastic. The hair trigger adjustments makes the trigger sound hollow and cheap. Considering the fact youre paying a premium and receiving a poorly made controller is unacceptable. The quality materials they used on the other hand, is superb. Hands down the best controller on all platforms. But the QC is awful. Im going to get an exchange and see if i am going to encounter anything similar. If i get the same results, ill just get my refund and continue using my Switch Pro controller.

Controller will not make you better at the games but if you’re already a great player this is a good investment!

This controller is a beast but it does have things that brake easily get protection with purchase

Pretty bummed out. Heard really good things about this controller, at first it worked great. After about 3 weeks the left joystick click stopped working and the X and B buttons started glitching out. I love the features on it though I just wish it was better quality!

Bought one cause I was hearing decent things so decided to try it out. Very overpriced and buttons sometimes don't work. Already had to contact microsoft twice and they pretty much told me tough luck thats how it is sometimes.

This review is not about the controller but about the service from best buy. I purchase this controller has an open box excellent condition. My order arrived late and the controller was not in excellent condition, it had marks and scratches all over it and the RB button wasn't responding I took it to my local store to get it replace because I had bought the 2 year warranty and I called customer service and they told I could take it to my store and get it exchange. After arriving at the store they told me they can't replace the item because they dont have any open box to replace it with and they can only refund the item and the warranty only allow replace if there is an open box to replace it with and i would have to call customer service if I want a discount towards getting a new one and I have call customer service over 5 times and transfer over 10 times to be hang up on are told they're sorry there isn't they can do but refund the money.

This is the best control design I’ve seen since the second Gen controllers.

This is a very nice remote controller for my xbox gaming console

Definitely a upgrade from the first Gen elite controller Very good for competitive game today

Using this controller has really changed the game for me. Great response time and very little lag.

Feels great, smooth movements, looks great, and worth the money if you would use it a lot.

Good headset and good sound which I think it the best and good prices.. fast delivery and right on the time

No problems that others have mentioned yet. It is an upgrade over the series 1 and the base Xbox one controllers

Not as pricey as the full elite controller, but has the same great build quality and heft with the option to add accessories later. Feels good in the hand, can be customized with the app, and has an awesome color scheme. I love it!

Much better than the old controller, really fits in your hands.

One of the best controllers ever built, you can feel the difference straight out of the box

this was a really dope controller. i did not need the extra paddles.

Only downside is the joystick options. Wish there were two rounded ones instead of just one