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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16915 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 699 Showing 13,961-13,980 of 16,915 reviews
  • Rated 1 out of 5 stars

    STAY AWAY! Multiple defects

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STAY AWAY!!! I am now sending in my FOURTH defective controller within a year. Bumper issues appeared after three months on the first two, then left stick stopped working on my third replacement. I received my NEXT replacement today and tested it, only to find that one of the paddles wasn’t working. Avoid at all costs. Just google Xbox Elite 2 lawsuit. It’s not a “small percentage” of controllers that are defective. Terrible build quality. I was charged $100 for a replacement only four months after original purchase. Since then, due to a class-action lawsuit, Microsoft has extended the warrantee and refunded those replacement costs, but they continue sending defective controllers. Could have been a great product, but the quality is garbage. The features and feel are amazing, until 2-4 months after you start using it, and a malfunction renders it useless. Buyer beware.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't even think about it, just buy it. I've never used a controller this nice, but once you use it once you cannot go back.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 3 out of 5 stars

    Great controller with some flaws

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a problem with stuck drift, make sure to call support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one cause i wore the first one out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller probably the last controller I will buy unless they make one with haptic feedback in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An upgrade to my game play

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enhanced my game play due to programmable features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the controller, but.......

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an open box. Xmas present. Was missing charging cable. Called for assistance and was told because open box ..cable wouldn’t be available till after January and needed to call back then. So with money I saved getting open box went to Walmart and bought a cable. Won’t buy open box again! Otherwise my son likes controller after he finally got to use it!!

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Trash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stick to the elite series one controller! The concept of this “elite” controller is amazing but I don’t think it went through an intense era of actual gamer usage. I purchased and returned within 24 hours I thought that the buttons were stiff since it’s new and whatever but they started to get stuck like there was tacky tape below them. The “A” button was the worst of them all! The trigger sticks were also unresponsive in some game play. Microsoft needs to evaluate this controller 100 times over before allowing anyone to pay nearly 200 dollars for something worth no more than 10 bucks. Save your time and money and just wait for a newer model to release.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Make gaming easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very good. Make gaming very easy.a must have for gamera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy gaming

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes gaming a whole lot easier. Love using this when playing warzone as you can customize buttons

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear you think your new Xbox Elite Wireless Controller Series 2 makes gaming easier! No matter your title of choice, you can rely on your new interface to give you all of the dexterity and precision you need to be successful. We're thrilled you love it! Thank you for taking a few minutes to share your experience with the community. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Expensive for its benefits

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The additional features are good but I didn't see/feel much difference during game play.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for pc gaming, still need to settings all button

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Same A and Y button problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most recent release of the Elite Series 2, but sadly still has the same A and Y button problem, where you have to press the buttons carefully for them to respond. Not a manufacturing defect but a characteristic on this controllers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    4k

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need one more red..to collection...................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could he cheaper but i LOVE that it works for PC, XBOX, and mobile as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jimmy,

      The cross-platform functionality of your new Xbox Elite Wireless Controller Series 2 is a huge perk! And, a true sign of its next-generation design and intent. We're excited to hear it's been the perfect addition to your home setup! Thank you for sharing your experience with us. We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth the price!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though the elite controller is pricey, I have found it useful. It’s my favorite controller, the build quality is top notch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this game controller. It is complex but worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sauce

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aqesome controller! Sucks it do not come with the paddles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes beast of a controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controls rob the market in my opinion. The adjustments and tweaks that can be done are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looks controller, il love to see more color variants in the future.

    I would recommend this to a friend