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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16915 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's great overall performance, impressive battery life, and extensive customization options, along with its comfortable feel and good weight. However, a significant concern among users is the prevalence of stick drift and issues with button quality, particularly with the bumpers and A button. The price is also a point of hesitation for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 704 Showing 14,061-14,080 of 16,915 reviews
  • Rated 3 out of 5 stars

    Fair but disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a refurbished controller i bought as a gift for my son. Some functionality was not working on the joystick, like depressing the joystick down during a game. Disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy and hours of fun too!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great birthday present, out of box and they enjoyed it. Loved the extra features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product for my 14 year old grandson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what my 14 year old grandson requested for Christmas. I assume it is a great product as he is very please with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controllers are the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best hands down controller I have ever had many functions that are actually useable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best out there.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is sensitive to your movements it really does bring the best out of you. If you can afford it go get one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming! The extra buttons can be set in 3 different presets if you play a lot of games

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Our goal with your new Xbox Elite Wireless Controller Series 2 was to offer our users the most customizable and comfortable gaming interface available on the market today. We're thrilled you think we knocked it out of the park! We're happy you are enjoying your sessions with your new device. Thank you for sharing your experience! We appreciate your insight.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite controller V2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is amazing if you looking to take your game to another level

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was for our granddaughter for Christmas and she loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast mode activated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paddles are a literal game changer. Being able to activate face buttons wirhiut removing your right thumb from the thumbstick gives you the edge over traditional controllers. In gaming, that 1/2 second means everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FOR WINDOWS

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great on windows 10, abilities to remap the controller with xbox accessories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Advanced Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my nephew to step up his gaming. He mapped the controller to his game style and loves it. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 3 out of 5 stars

    Need work

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always disconnect after 30 mins feels good in your hands

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry there's an issue with the connection of your Xbox Elite Wireless Controller Series 2. Random disconnects may occur for multiple reasons, including low battery and competing wireless devices. Xbox Support may be able to help! We recommend troubleshooting the problem with Xbox Support here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Just buy it new....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an open box that was supposed to be in excellent condition. The look of the device looked well used and the right bumper was not responsive to anything other than a hard press. Had to return it to being unusable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 1 out of 5 stars

    Another broken controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a chance on this after having issues with my elite series 1 and stick drift. After reading how Microsoft was improving the quality with series 2 I decided to try this and got burned again. Within a few months the left trigger is already sticking. I have not had food or drink near the controller. For such an expensive controller the failure rate is way too high. While the controller was working it felt great. Buttons responsive and quiet lots of customization options, back triggers etc but I can't recommend it with the lousy build quality and QC.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great controller looks and feels amazing would definitely recommend and on sale too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son this remote. He says it’s the best one he has ever played with which allows him to play games faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, hopefully this one doesn’t break as easily as the last gen version.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Feels like quality, but garbage "under the hood".

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons stop working (especially known issue of LB & RB). Sticks start drifting. Feels nice, like quality, but under the hood, this controller is garbage. Low quality switches that wear out and stop working within 3 months to a year. I have four of these controllers, each have major issues. Two have been returned and repaired but now they each have at least one button that only works 1/2 the time again. Don't waste the money, unless your a casual once in a while player. Might last okay if you play just a couple times a week.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, just what I was looking for! Recommended buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A totally new gaming experience. Takes a little to get used to it but love having all the extra controls.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Giancarlo,

      Thanks for sharing your thoughts on the Xbox Elite Wireless Controller Series 2. We are glad you are loving the extra controls.

      Happy gaming,
      Kiernan
      Xbox Customer Care Microsoft