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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16919 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 711 Showing 14,201-14,220 of 16,915 reviews
  • Rated 4 out of 5 stars

    Phenomenal controller with some problems

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly a fantastic controller but even the Series 2 has durability problems.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you've enjoyed your experience with the Xbox Elite Wireless Controller Series 2. but sorry that there are issues with it. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great for gaming.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome design. Makes charging easy. Make sure you get the protection plan though, it will pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they put in the stick sensitivity adjustment and how you can set three different ways to put your buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my husband. He really loved it, won’t let anyone else touch it and uses it just about every night.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Out of the box, the sticks were loose

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pre-ordered this and loved everything about this controller. But I had to return mine because both sticks would not stay up perfectly straight - there was always some input being sent no-matter-what way they were leaning. I'm sure I would love one that is made correctly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller. Easy to use. My daughter really likes it as well as getting to pick the color.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are happy to hear that your daughter is having fun with it and found it user friendly. We hope she continues to enjoy it!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a must have for Xbox Gamers, multiple profiles for all kinds of games can be programmed

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The programmable and customizable interface hosted by your new Xbox Elite Wireless Controller Series 2 is a huge step forward when it comes to in-game control and dexterity. We're excited to hear you've been enjoying your sessions with the elevated level of precision it offers! Thank you for sharing your thoughts with the community. We appreciate your feedback!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    BEST EVER!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller on the market! It's definitely worth every penny despite the high cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend this.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller. Very fun to use, easy set up. Would recommend using this controller!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited you are enjoying your experience! And, thrilled to receive your recommendation. We've built your new Xbox Elite Wireless Controller Series 2 to offer the very best performance and response times available, and couldn't be happier to hear you have found it to suit your needs. Thank you for sharing your thoughts! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller. Does exactly what it is supposed to starts up and battery is good .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller hands down . Feels great and the trigger stops work perfect .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire process for ordering this controller was smooth and I had no issues. Best Buy online gets 5 stars from me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dude

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dude if you want to up your game buy this control. I love this thing . Will never go back

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that you love your Xbox Elite Wireless Controller Series 2. Thanks for letting us know how it has enhanced your gaming, too. We hope you continue to have fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Gaming at best level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly matched gaming needs. Support at local store was solid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller BUT

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely buy a warranty for this. great controller but expect some pieces to wear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, very easy to use and set up. Bluetooth connection can be spotty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should have gotten it sooner.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Love the shorter control sticks and the programmable buttons.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disconnects randomly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good feel, good weight, great options on control sticks. But the computer diaconnects when you play hardcore gaming pushing multiple buttons at once. For competitive online play that wont work 10 seconds you are vulnerable to be killed.update wont fix.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No issues. Easy to connect/link with my gaming system

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 2 out of 5 stars

    Awesome controller while it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am on my 3rd of these controllers due to buttons breaking, getting stuck, analog drift and other problems. I would recommend waiting until these issues are addressed to buy one. I bought warranty for the first 2 but will not be getting it again WHEN #3 breaks.

    No, I would not recommend this to a friend