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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16920 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 720 Showing 14,381-14,400 of 16,919 reviews
  • Rated 5 out of 5 stars

    Will buy again

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gamer controller and very easy to use. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but I guess worth it, get warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for halo or Fortnite, hopefully it lasts longer than gen 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking at different controllers for gaming but this one is definitely the one easy to set up as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice controller it's firm i like that you can customize every button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well until it doesn’t. Just like everyone I always use my warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than series 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, the grips are better than the last one. Has more options and way better features

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mike,

      We're glad that you're enjoying the upgraded features of your new Xbox Elite Wireless Controller Series 2. It's great to hear that you're enjoying its comfortable grip, too. Thank you for sharing your thoughts; we hope you have a lot of fun with your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any problems. Worth every penny. I would recommend them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be warned of open box items!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this controller for the xbox as an open item, the ticket said it was in excellent condition and that means that it works and looks like new, I purchased it at a nearby Best Buy and took it home, when i opened the item it looked like a dog chewed on the controller plus several items were missing, I tought to myself that maybe i made a mistake and it was a way more than poor condition item, it was actually an item that shouldnt have been sold, on top of that the controllers serial number didn’t match the box that it came with, so someone swapped the boxes or the controller in the store and they put it on the sales floor like it was all good. Im not saying that all the open box items are messed up, im saying that a big company like Best Buy should have their employees retrained and pay close attention to what they are putting on the sales floor and don’t accept any trade-ins that are in horrible conditions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best xbox controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u want to increase your aim get this controller exelent sensivitu o. Sticks good product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get protection plan on controller. 2nd one for us

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second elite controller my son has got. Make sure to get protection plan since the back buttons have had issues. My son had to bring back and we looked it up online and seen lots of ppl have had same problem. Great controller but for price, protect it. We had a month or 2 before problem

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there are issues with your son's Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good buy when on discount.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back paddles make it worth it for FPSs. Just wish it had the share button.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming controller makes it even nicer that it’s wireless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 14 year old son loves this controller and said it makes gameplay so much more enjoyable

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Paul,

      We are happy to hear that your son loves the Xbox Elite Wireless Controller Series 2. We hope it continues to enhance his gaming experience. Thanks for taking the time to share!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Perfect…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Wouldn’t have any other controller. This one is key!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reallllly worth it !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller ! Really worth the price. I don’t think we’d ever use normal controllers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing. We are happy to hear that you're a fan of the Xbox Elite Wireless Controller Series 2 and found it to be a good value. We hope you have fun gaming with it!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same amazing, great control. Nice refreshing look!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great controller. It feels great in your hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    : )

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    huge improvements from the original to the series 2

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Device for Gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband really loves this controller. It is an investment for someone that takes care of their items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Elite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great controller while nothing is broken. Even with lite use, some part always seems to break. I am on my second elite now.

    I would recommend this to a friend