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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16920 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 725 Showing 14,481-14,500 of 16,919 reviews
  • Rated 5 out of 5 stars

    Best Controller in the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then astros c40. would 100% recommend this over astros cheaply built C40 controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get It!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A worthy updrage for your XBOX gaming exerience. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for px

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with pc bluetooth just remember to connect to steam settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade from the original

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the original comfortable to hold and great to use for long periods of gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller ever made! Comfortable and excellent build quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A big improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big upgrade over the elite v1, but the tension needs to be a little more tight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    elite 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller love the paddles on the back and the sticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controler

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second gen is much better then the first gen. The triggers and response time is so much better

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Stick Drift Issue and Poor Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design defect with the "stick drift" is more than real. I've had this for less than a month, but the stick drift issue came about almost 2 weeks in. The characters move on their own and there's no way to stop it in the settings of the control. I reached out to BestBuy and they can't replace it because they don't have an adequate stock supply. (According to the customer service rep). So I guess, they have an adequate supply to sell, but not to replace defective ones? It's a poor catch-22 for such a reputable company.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel and I love the case and wireless charger

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice control. wish the buttons would just come off so quick

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Chelle,

      Thank you for sharing your thoughts with us. We are glad that you are enjoying the Xbox Elite 2 Wireless Controller.


      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Cons mentioned:
    A button

    Rated 2 out of 5 stars

    It’s just ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my elite 1 controller but am not completely satisfied. The a button is inconsistent but fortunately I use the paddles. Warranty is a joke so I just dealt with it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for bad hands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controls totally recommend this device specifically

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best control I’ve played with so far highly recommend it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending your new Xbox Elite Wireless Controller Series 2. We're delighted to hear that it's the best controller you've used and we hope you continue to have a lot of fun playing games with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good controller, poor quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got here quick, let’s see if this one can stand the test of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my wireless controller. Would recommend this controller to anyone. Very easy to use

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Donna,

      Thank you for recommending Xbox Elite Wireless Controller Series 2 to others! We're glad that you love using it and hope that you continue to have a lot of fun playing games with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I do find that it would disconnect 1 out of 20 times during use

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rocky,

      We're delighted that you're loving your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. If you're still experiencing this issue, we recommend troubleshooting the problem with Xbox Support here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    New controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller the delivery was super fast under one hour thanks Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best, ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tool if you are a gamer trying to get the most bang for your buck.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return 2 due to poor quality definitely not worth 200 dollars stick drift out of the box loose buttons

    No, I would not recommend this to a friend