Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$170.99
Save $29
The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16923 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 735 Showing 14,681-14,700 of 16,923 reviews
  • Rated 5 out of 5 stars

    Awsome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for the xbox series-x must have for any true gamer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Move Along, Nothing To See Here... NOT RECOMMEND!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    remote feels great in the hands, good sturdy build, heavy no plastic feel, grips are reasonably textured for ease friction grip styles, the negative part of this device.. plan on replacing it shortly after you purchase and use it. I've had both the older version and the newer version, with same result, the build quality of the internals seems to be lacking, issues with the triggers sticking, joy sticks drifting, and I'm not talking a little. joysticks start to feel like a grain of sand is between the joints.. this item has been identified as one of the remotes / devices now included in the broader reaching class action suit. search for the "Microsoft xbox elite wireless controller class action" for details. you want more than anything for this purchase to not be one of the ones affected by the issues, and you use it thinking yay I got one of the good ones, then few days/weeks go by, and then your stuck w/ a device unless you purchased the replacement plan... do yourself a favor. get the replacement plan and just get used to replace it and be happy, or get a different device.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox one Elite controller series 2

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Love that it has extra parts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Brandon

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serious gamers this is a must fully adjustable controls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller out there!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been playing call of duty and other games my aim has been better and I move faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the mapped buttons and depth changes for the triggers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Justin,

      The programmable interface of your new Xbox Elite Wireless Controller Series 2 is truly a huge leap forward for gaming. There's simply no other device on the market that provides this level of in-game precision and dexterity, and we're thrilled you've found it to suit your needs as a modern gamer. Thank you for sharing your thoughts! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I ordered. Works great. As usual, great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great feel controller and the trigger locks are the best for competive gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. The grips are amazing and help with comfort and gameplay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My son loves it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawless and comes with carrying case. Easy to transport and reconnect at friends

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for letting us know how much your son is loving his new Xbox Elite Wireless Controller Series 2! We're glad that it's been working well for him and that he's enjoying how portable it is, too. We hope he wins a lot of gaming matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox controller review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, this came in great packaging and works very well,

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you love the entire package we've put together in your new Xbox Elite Wireless Controller Series 2! We're proud of the interface we've designed, and couldn't be happier to hear you have found it to suit your needs as a gamer. Thank you for sharing your feedback with us! We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved over the previous generation, upgrade over the stock controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool controller the grips are much better than the last model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming controller out there. I wish PlayStation had a similar upgrade

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the Xbox Elite Series 2 Controller.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Elite Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves it! Great for performance and gaming the joystick are changeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gift Idea

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever used! Love the buttons and speed

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Typical Microsoft trash

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for 3 hours before one of the sticks froze entirely and had little to no movement. Exchanged for a blue series and got stick drift inside first 2 days. Utter waste of money. Don’t splurge on this controller, just buy a PlayStation and put Xbox out of business like they should be.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product other than my Left Trigger makes a clicking noise that seems like its somehow sticking. I purchased 2 of these controllers at the same time and the other one does not have the clicking. I will be swapping out the faulty one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Controller has a good feel and the paddles are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller works great. No problems from beginning and also rechargeable

    I would recommend this to a friend