Customer Ratings & Reviews
- Model:
- FST-00001
- SKU:
- 11401794
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Stick drift
Stick Drift on Open Box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchased an 'excellent' open box controller. It looked great but had horrible stick drift when I got it home. Unfortunately, none of the other open boxed items looked good compared to this one with stick drift.
No, I would not recommend this to a friend - Cons mentioned:Button quality
QC Issues.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Face buttons won't register sometimes (specifically the A button) and bluetooth connection is completely unreliable. My old DS4 controller from 2015 has a better connection than this, and still holds up really well. There are some serious QC issues with this controller.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello there,
We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. We recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Cons mentioned:Stick drift
Came with stick drift had to return it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Baught it seemed good ag first for a openbox then opened it and there seemed to be stickdrift on it and was very bad . Drove back 20 min and even tho there website said they had more open box in the back , they told me they didnt have any .
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Hope its good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t tried bought as a gift hope he enjoys it and it works
I would recommend this to a friend - Cons mentioned:Stick drift
Works so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Havent experienced any stick drift yet. Hopefully it lasts.
I would recommend this to a friend - Cons mentioned:Stick drift
Buttons didnt work, stick drift
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 of these controllers .. 1 been to microsoft for repairs 3 times in 6 months Another was sent back to best buy because the paddles didnt work and stick drift , and the 3rd is actually perfectly fine and is a great controller .
I would recommend this to a friend - Pros mentioned:Overall performance
elite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very pricey however my son stated this is the best controller he has ever used
I would recommend this to a friend - Cons mentioned:Button quality
Xbox elite open box controller
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller has sticking buttons and didnt come with all the parts.
No, I would not recommend this to a friend I like it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Works like it should. Paddles on the back are very comfortable.
I would recommend this to a friendLess than one year of owning, it has massive con
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Massive controller drift for less than one year of owning. Hopefully doing a warranty exchange.
No, I would not recommend this to a friendbe care ful buying open box items
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controller would have ben fine but it was a open box and best buy didn't check it out before putting it back on the shelf one of the buttons in the back was broken and the left and right bumpers don't work the way they are supposed to plus when it vibrates it sounds like something is broken inside
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the first controller I had tried other than the ones that came with the XBox when I bought it. I found the controller difficult to use because of the paddles on the back. The paddles can be removed, but at that point you might as well not have this controller. This controller may be more beneficial for specific games or other types of games, but I typically play the Forza series and Call of Duty, and for those I didn't find it any better than the regular XBox controller.
No, I would not recommend this to a friendGreat controller bad thumb stick quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Controller works fine. Bought it in December 2022 it is now February 2023 and the thumb buttons have already started to wear and they’re on the strongest twist setting. Would rather just buy the gen 2 controller with paddles. The setting on the trigger button are also on the strongest setting and it seems like it fading away.
No, I would not recommend this to a friendGood Joystick, but still faulty
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this joystick, but it still has some of the same issue as the previous GEN. The RB button is faulty and it will stop working after a while.
I would recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hey there,
We're sorry that there's an issue with the right bumper on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty from Microsoft. If you're within the warranty period, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
Headset Port does not work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice controller - but the headset port doesn't work - I'd like to exchange - but they're sold out - Im going to try to find a wireless headset for now...
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hi there,
We're sorry that there's an issue with the audio jack on your Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so if you're unable to exchange through Best Buy, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution
Hope that helps,
Chuck
Xbox Customer Care
- Pros mentioned:Overall performance
Great Job Xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lightyears better than the original controller! Works great with PC as well!
I would recommend this to a friend - Cons mentioned:Stick drift
Don’t waste your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4th one and came out of the box with stick drift. If you get lucky and get one with no issues i guess it’s good but 3 out of 4 of mine came broke.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Awesome controller
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best controller on the market! I recommend to anybody whosna serious gamer !
I would recommend this to a friend - Cons mentioned:Price
Great item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its pricey for not coming with any part of the component pack not even a case
I would recommend this to a friend - Cons mentioned:Stick drift
Horrible Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased after 3 years of a regular controller, conveniently after the return period ended the "A" button started to go out and the stick drift is horrible. I think I used it for about 3 weeks before it became completely useless if I wanna play competently.
I would recommend this to a friend