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Customer Ratings & Reviews

$170.99
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The comparable value is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16936 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers frequently mention the product's great overall performance, impressive battery life, and extensive customization options. Users also appreciate its comfortable feel, good weight, and useful paddles, along with comfortable grips. However, concerns are often raised regarding stick drift and the durability of the buttons, with some customers also finding the price a point of hesitation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 789 Showing 15,761-15,780 of 16,936 reviews
  • Rated 2 out of 5 stars

    Bad left stick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased one of these and within 2 months the left stick stopped functioning. Replaced it with a second one and again within a month the left stick failed. Will be returning it for a refund and looking at a Scuf.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not impressed

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this remote didn't last a year. My issue with the remote is when i play bumper jumper. The bumper get wore out to easy. I've used other remotes like the Razer Wolverine which has lasted me a longer time, but unfortunately it's a wired controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Jonathan,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Horrible controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve gotten 2 of these controllers and have had problems with lb and rb button for both controllers. Would not recommend buying.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warranty Extended to 1 Year, How Do I Replace?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this very expensive controller in Sept. 2020, and it has issues identified on the Xbox support site. The support site also says that the warranty on this controller has been extended to one year from date of purchase, which means that this controller should still be under warranty and be replaced for free. When I registered it on Microsoft, it shows the warranty expired. Microsoft team, how do I get a replacement controller for this known defective controller?

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kathryn,

      We're sorry that there's an issue with getting a replacement for your Xbox Elite Wireless Controller Series 2. We recommend contacting Xbox Support directly for assistance here: https://support.xbox.com/en-US/contact-us

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Excellent controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cotnroller. Just be aware thst it does not bring the paddles for the back so if you dont have any extra ones youll be missing out. I have the elite in black with the accessories so i had two extra ones luckily.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Not worth it $$$$

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons and trigers constanlty stick would not recommend for the price.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A year of use-we can say this isnt worth the money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this on May 26, 2021. My son Jacob Loved it but it only lasted a little more than a year, My son has Muscular Dystrophy and cannot use it too much or too hard due to his muscle weakness. Plus we moved in November of 2021 so he didn't use it for almost 2 months out of that year. IMO this is controller doesn't last the test of time- after all I still have an Atari Joysticks that work after 30+ years so I would expect this to work for a few years. If this was any good they would offer a better warranty Period- say 3 years instead of 1 year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returning! Major product issues for PC gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am returning my xbox elite series 2 controller due to the following known issues which Microsoft has not fixed: https://answers.microsoft.com/en-us/xbox/forum/all/both-xbox-botton-and-a-botton-can-open-xbox-game/1e80c4c0-3423-40cc-97eb-d9d16994fa1c Imagine how annoying it is for the Xbox Gaming Console to pop up on your PC every time you hit the A button https://answers.microsoft.com/en-us/xbox/forum/all/xbox-elite-2-windows-10-wont-connect-after-using/fe07334e-60e0-4134-ad4c-b0a1b4b90bee Basic functionality. After I unplug it, go back to bluetooth. Maybe it works fine for the Xbox console, but it is not/NOT ready for PC gamers.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Really Elite

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased two of these and the joysticks start drifting uncontrollably after a few months of use.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller but purchase protection plan!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. I’ve had one of these since the first series released. By far the best controller on the market but the durability could be better. I just always purchase a protection plan and it’s well worth it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Let’s just say not as good as I was suspected .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been having problems with him seems I bought it the Y letter it’s not been working probably since I bought it . I’m headed back to the store to change it today i’ve been really busy the last couple of days .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Controller Drift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pieces of junk! Controller drift in every controller Xbox knowingly allowed defective controllers to go out. They’re facing a class action lawsuit. Buy a scuff if you want a controller like this. Terrible.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Horrible controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went through 2 controllers already. First controller had a horrible drift after 2 months and then the 2nd controller RB is already skipping after 1 month. These controllers are built from legos. What a joke

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best X box controller. Being able to customize the buttons is fantastic. I have never been able to use the stick click functions on a regular controller. Being able to map them to the buttons on the back is great

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Believe the bag reviews

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Button presses not registering. Thought I'd roll the dice and be the chosen one but nope, the controller was detective immediately.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective, as always

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think by now we all know that just about 100% of these controllers have joystick drift. I hated to have to return this controller because of the outside build quality and materials used, but in the end if it can't function properly as a controller then it's useless. Not sure if there will be a new batch or version without these issues but this generation of controllers is the equivalent to the Xbox 360 in terms of Microsoft trying to sneak defects past consumers.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Miguel,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Cons mentioned:
    A button

    Rated 1 out of 5 stars

    Defective A button on arrival

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this may be an awesome controller, it came with the A button Defective and the stores within 200 miles do not have one available to replace it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never purchase a refurbished controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been gaming for a long time. This is the first time I have ever bought a second hand ( refurbished gaming controller for the Xbox series X ) My order arrived quickly with the package in good condition. Although upon opening it up. Allowing it to get a significant amount of charge in it. Powered the controller on and I immediately realized that the right bumper was not responding as it should

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    open box life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came with a bunch of issues, don't know how this past any test to be sold.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality for such as high price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately this was my second purchase of an Elite 2 and same issues. The quality for the price just isn’t there.

    No, I would not recommend this to a friend